Bartender And Waiter
Wallingford, Connecticut, United States
Contributed effective customer service, including accuracy and efficiency in all bartending and table waiting work Cited for excellence in customer satisfaction, teamwork, interpersonal communication, flexibility, and reliabilityTrained new hires and manger-in-training on all aspects and best practices of service, bartending, and business protocolsProduced and managed weekly trivia nigh, researching and organizing questions, serving as emcee, and ensuring a fun and lively atmosphereRoutinely transformed “difficult” clients using relationship-building skills and diplomacy to create customized win-win solutions