Timothy Cooper Email & Phone Number

Battle Creek, Michigan, United States

• Support the organization's electronic medical record (EMR) system• Assist with the company transition/migration to a new electronic medical record system• Manage various reporting activities to maintain compliance with state and federal agencies• Develop and facilitate EMR training

United States

• Develop technical training programs for a wide variety of clients, including General Motors, AC Delco, Four Winns Boats and Harley-Davidson• Feature article contributor to several magazines published by Hearst Company, Athlon Outdoors, the Black Rifle Coffee Company and others

Kalamazoo, Michigan, United States

• Manage new construction, renovation and site move projects around the Bronson system• Assist practice and department leaders navigate capital and operational budget approval process• Manage project budget and approve invoices accordingly• Create project scope plans and schedules for stakeholders• Coordinate internal resources (such as IT and Biomedical) and outside contractors.

Kalamazoo, Michigan, United States

• Coordinated computer device deployment for several large rollouts of Epic electronic medical record system• Provided ongoing Epic printer support for clinical staff• Managed the IT onboarding for all new practices acquired by Bronson

Portage, Michigan, United States

• Founded company that became the leading technology support resource for senior citizens in Kalamazoo and the surrounding area• Provided direct network support for 20+ commercial accounts, including dental practices, veterinary clinics, home health agencies and private practice healthcare providers• Installed and supported Microsoft-based network servers, client computers, printers, security systems and backup solutions• Assisted clients with MacOS and iOS device integration • Managed a team of technicians that provided break/fix computer support to more than 500 non-commercial customers

Kalamazoo, Michigan, United States

• Taught several classes, including Desktop Publishing, Web Development, and Design Studio – a capstone program that paired students with local businesses to complete real-world, hands-on projects • Provided consulting services to help redesign the Center for New Media’s Web development curriculum

Grand Rapids, Michigan, United States

• Worked with sales team to provide technical expertise when attempting to close business for qualified leads • Served as a liaison between the creative and technical teams to bridge communication gaps• Directed the content management effort for an award-winning redesign of Steelcase.com, a multimillion-dollar project that spanned 18 months and included nearly 10,000 graphical assets with corresponding textual content

Grand Haven, Michigan, United States

• Directed the development of computer- and Web-based, interactive training programs for a wide variety of clients, including Meijer, SPX Corporation, and Hewlett-Packard. • Provided managerial oversight for large team of writers and digital media developers • Managed business development for several major accounts, totaling nearly $1M in annual revenue

Kalamazoo, Michigan, United States

• Managing Editor for end-user documentation, training, company newsletters, and marketing collateral • Fostered vendor relationships for outsource services, such as creative art, printing, photography, and translations • Provided administrative leadership for a team of writers, graphic designers and training developers • Invited by executive leadership to serve as one of six instructors on the quality improvement education team

Kalamazoo, Michigan, United States

• Interviewed software engineers and other subject matter experts to glean important technical information • Wrote copy and designed layouts for end-user documentation, and training programs

Otsego, Michigan, United States

• On-air personality for weekend overnight shift (1984-1987) and weekday fill-in (1987-1990) • Responsible for producing a regular schedule of radio advertisements