Timothy O Email and Phone Number

Manage multiple, co-located and geographically distributed Agile teams of various sizes, while maintaining a commensurate risk posture as the scope and cadence of cloud migration increases. These efforts have included product capabilities analysis, requirements definition, use case development, alignment with NIST controls and application of the CyberSecurity Framework. • Scrum Master for the Digital Security SSCS (Shared Security Controls and Services) and Logging and Telemetry Datadog teams, including the transition to Amazon Web Services (AWS) and Microsoft Azure. Prior teams include Virtualization IaaS Image, DPE (Data Protection and Encryption), and Identity and Access Management (IAM).• Volunteered to coordinate the $9+ million Cloud Enablement Program budget with periodic reconciliation to ensure accurate tracking against forecast. Brought the program in $2.6 million under budget by identifying changes to software purchasing plans and consulting services. • Initiated specialized training to help educate the teams on the benefits of scaled agile and facilitate adoption.• Planned and facilitated all Agile scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, release planning, and retrospective reviews in both two-week sprints and Program Increment (PI) planning. • Coached teams and mentored other Scrum Masters on Agile practices including self-forming, thorough story development, relative sizing, definition of ready, and definition of done. • Conducted weekly Scrum of Scrum meetings for six teams.• Supported the migration to Microsoft Office 365 by facilitating the thorough evaluation of the product against Corporate Risk and Audit standards and resolution of Vendor Technology Review issues.• Led the strategic effort to create a detailed implementation plan followed by its successful tactical execution for the Azure Key vault, resolving the Corporate Audit findings ahead of schedule.

Coordinated the development, testing, Operations deployment and support of systems by leveraging knowledge of the software development life cycle (SDLC), operating systems, application platforms, and business functions. • Converted from Veritude contractor to Full Time Employee in July 2012.• Prevented an enterprise-wide outage by identifying discrepancies between the Quality Assurance (QA) and Production environments prior to scheduled implementation.• Coordinated disparate projects and source code trees throughout all lower environments through production.• Planned and facilitated production readiness reviews to ensure major releases, technical upgrades, and new applications met requirements to effectively manage risk.• Created and implemented the monthly Release Model to ensure compliance with enterprise standards with a focus on the scheduled releases of our business partners.• Trained and coached project managers on the Fidelity Systems Delivery Methodology and Release Management. • Responsible for the Customer Protection server environment, HW/SW upgrades and developer virtual servers.• Program Manager/General Contractor for the WebSphere Solaris migration to Tomcat Linux, including decommission of the old infrastructure.

Led projects across multiple businesses to strengthen the customer login process by adding multi-factor authentication including hard tokens, assignment and evaluation of risk scores, and establishment of knowledge-based questions.• Managed the upgrade of the Corporate PIN Server (CPS) application, used by all external/customer facing sites as the validation gateway into Fidelity.• Managed the migration of the CPS Mapping Servers from Marlborough, MA to the new data center in Raleigh, NC and the follow up decommission of the MA servers.• Performed the yearly Disaster Recovery test for three data center sites. Updated an ad hoc process to a fully documented and repeatable approach allowing our organization to be acknowledged as a leader Disaster Recovery testing.

Performed data analysis, system documentation and requirements gathering in support of the Data Warehouse.

• Worked directly with the business to ensure that fraud detection applications met their needs and stayed ahead new threats as they emerged. • Managed enhancements to the Actimize fraud detection system.• Responsible for the vendor selection and implementation of a web-based tool for compliance officers to perform onsite branch audits.

• Responsible for Registered Investment Advisors Coverage Model and Trading platform reporting system requirements analysis to support sales efforts.• Managed the project to design and implement centralized life cycle management of all potential/actual Fidelity Litigation and Regulatory matters to ensure compliance with federal and state securities laws.

Program Manager for a $7+ million Content Operations securities ownership collection systems consolidation into a single repository providing clients the highest quality data available in the market.• Resolved long standing tensions between the business and technology teams by improving communications, constructively challenging assumptions and guiding the teams towards common goals.• Introduced the concept of incremental product releases, enabling the roll out of this stalled high-priority initiative.• Managed international, geographically distributed project teams of over 50 with locations in Boston, Maryland, New York, England and Israel.• Developed processes and procedures for a new Project Management methodology for all aspects of the project life cycle with a focus on Issues, Risk, Cost and Change Management.

Project Manager for a large New York health care company’s conversion from manual document processing to proprietary software that provided time-sensitive document management processes.

• Managed projects ensuring they remained within budget and on schedule, including Disaster Recovery, Corporate-wide Visitor Security Administration and Automated Asset Auditing.• Managed the project Architecture Review Board corporate standards certification process.• Developed Business and Development Disaster Recovery and Contingency Management Plans.

Traveled between Boston and New York to train and run the trading data analysis customer systems guide project teams for two separate firms in the process of undergoing a merger.

• Managed a team of five, responsible for all support and enhancement activities for the Fleet Properties Management application (PRISM) - a SQL database with a Power Builder front end, on an NT server.• Implemented a formal project management methodology, managed vendor relationships and five Project Managers to achieve Y2K compliance for over 50 applications with a total budget of $5 million 9 months ahead of schedule and $1 million under budget.

• Supported daily fund pricing activities in a high-pressure environment, including coordination of real-time issues resolution with the systems group in order to meet the daily 5:00 PM newspaper publication requirement.• Developed Disaster Recovery and Business Resumption Plans and testing procedures.

• Implemented an online document management system, including conversion of all historic contracts.• My first role was managing a staff of twelve responsible for automobile accounts collections.

Managed a staff of ten responsible for the proper adjustment and repossession of delinquent accounts.