Timothy Smith Email and Phone Number

o Responsible for delivery across 16 items o Virtualisation strategies and implementationo Midrange Migrations and Transitionso Strategic Business Developmento Contractual Complianceo Transform Server Deliveryo Enable a high performance teamo SLA and Metric ManagementKey achievements o Ensured SLA are achieved or exceededo Transformed and improved the culture of the team while reducing head-count and improving serviceo Highly regarded and… Show more o Responsible for delivery across 16 items o Virtualisation strategies and implementationo Midrange Migrations and Transitionso Strategic Business Developmento Contractual Complianceo Transform Server Deliveryo Enable a high performance teamo SLA and Metric ManagementKey achievements o Ensured SLA are achieved or exceededo Transformed and improved the culture of the team while reducing head-count and improving serviceo Highly regarded and respectedo Enabled physical to virtual migrations into private clouds without application outages. Show less

Key responsibilities o Financial and operational delivery for a 52.8million portfolio  Midrange Services (AIX / Wintel / VMware / Citrix / Redhat)  Mainframe Services  Storage and Backup Services  Clients include leading financial and manufacturing businesseso Contract renewals, modifications, negotiations and extensionso Monthly reporting of financial results and delivery metrics to the senior leadership team and product line directors.o… Show more Key responsibilities o Financial and operational delivery for a 52.8million portfolio  Midrange Services (AIX / Wintel / VMware / Citrix / Redhat)  Mainframe Services  Storage and Backup Services  Clients include leading financial and manufacturing businesseso Contract renewals, modifications, negotiations and extensionso Monthly reporting of financial results and delivery metrics to the senior leadership team and product line directors.o Promote innovation and delivery excellenceo Develop product literature and sales collateral Key achievements o Completion of a highly sensitive offshoring program, while improving service level performanceo Supported numerous contract renewals through innovative pricing and flexible delivery.o Revenue and cost challenges consistently exceeded o Managed several infrastructure maintenance and technology refresh events Show less

Key responsibilities o Direct staff management and leadership of 50 employees within Australia  Citrix  Wintel  Unix  Active Directory  VMS  PDP  Tandemo Accountability for Service Level PerformanceKey achievements o Successfully completed the one of the first major offshoring programs for CSC Midrange Australiao Relocated key infrastructure from overseas data centres to Australia below budget

Commenced employment with CSC Australia.