Timothy Taylor Email and Phone Number

❖ Completed 400+ hours of technical lecture and hands-on lab training.Monitored backups, antivirus status, storage space, and network activity, adjusting equipment/settings as needed.❖ Practiced monitoring daily backups, antivirus status, sharedstorage space, and network activity, adjusting networkequipment and settings as needed❖ Trained in implementing and maintaining system security andconfigurations of organizations’ servers while providing ITsupport, including planning, software, and hardwareconfiguration for end-users❖ Analyzed information to determine, recommend, and plan layoutfor the type of computers and peripheral equipmentmodifications to existing systems❖ Generated and verified physical security algorithms for software,firmware, and hardware❖ Troubleshot hypothetical incidents by recording detailedinformation from the “customer” and relaying it to the correctdepartment for further assistance❖ Displayed strong judgment in prioritizing workload based on theneeds of the business and end-users❖ Utilized knowledge of standard network protocols such asTCP/IP, DHCP, and common network devices such as routers,and switches to ensure sustained internet connectivity

❖ Managed squadron wide IT equipment account❖ Achieved repeated command team recognition fortroubleshooting efforts maintaining a High Availability of 99%uptime.❖ Managed precise asset tracking of Aircraft engine parts.❖ Created a unique Microsoft Teams asset tracker for all aircraftparts changed, and kept accurate records of all maintenancedone for 5 years.❖ Co-created Microsoft Teams schedule system to document allwork completed for 3 shifts a day for 5 years.❖ Appointed as lead data custodian ensuring safe custody,transport, and storage of Secret data❖ Worked to manage a multi-squadron wide sharepoint system foraircraft sortie generation❖ Assisted in firewall/network hardening techniques to ensureconfidentiality, integrity, and availability of data.