Senior Field Service Engineer with more than 20 years of customer service, installation, troubleshooting, and maintaining hardware emulation platforms. Experienced in all aspects of onsite identification and solution driven results. Adept at diagnosing systems and serving as the hardware technical representative for multiple clients., providing pro-active onsite support at end user customer locations both domestic and internationally. I pride myself on strong planning, organizational, and multitasking abilities to boost productivity and ensure projects are completed on time and cost effective.