Values: Competent, versatile professional with strong organizational, communication, rapport-building, and analytic skills combined with a proven record of excellence in customer service and client support. Excel in streamlining environments to improve efficiency, productivity, and customer service. Able to guide and train staff. Entrusted with confidential data. Highly productive working with teams or independently. Experienced working with diverse populations. Known for creativity and problem-solving abilities. Capable of managing large client accounts, facilitating sales campaigns, and providing client support to drive sales and retention. Hands-on experience soliciting business, creating new sales leads, and attending national trade shows. Strong interest in exploring client services, account management, and sales positions. Technical Skill: Strong aptitude for technology and information systems. Microsoft Office (Excel, Word, PowerPoint, Outlook), Adobe, IBM Notes, IBM Sessions, First Health Sessions, Unisys Sessions, ADAPT, CHAP LinQ, Cares 1 & 2, JD Edwards, SPARK, Web Harmony, Virginia Medicaid Web Portal, CRM Tools
Listed skills include Public Speaking, Community Outreach, Research, Nonprofit Organizations, and 3 others.