Passionate professional with over 10 years of experience making enterprises more efficient through IT consulting; providing sound solutions to meet customer needs while focusing on providing the highest level of service and maintaining industry standards and best practices. Driven to continually learn and advance quickly in every situation without sacrificing detail.Collaboration – Critical thinking – Detail oriented – Excellent oral and written communication – Loyal – Organized
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Senior Project EngineerAunalytics Mar 2015 - Oct 2020South Bend, Indiana AreaAunalytics was formed after the acquisition of several technology companies which included MicroIntegration. MicroIntegration acquired Kinetic IT Solutions in August of 2018. Both companies were a Managed Services Provider (MSP) who provided information technology services to small, medium, and large businesses in South Bend, IN and surrounding area. I started at Kinetic IT Solutions in 2015, I led the restructuring of the managed services offering and creation of Service Desk. I researched and implemented documentation/password vault software which increased productivity by reducing the time it takes to properly document and lookup information. Which lead to our growth and exception customer service earning Kinetic IT Solutions the South Bend Regional Chamber Small Business of the Year award (2017). -
Project Services EngineerPinnacle Group Of Indiana Apr 2008 - Mar 2015Mishawaka, InI started my IT career at Pinnacle of Indiana - a well known IT provider. I was hired to provide staff augmentation and with continued focus and dedication, I quickly advanced myself to Help Desk Technician, Field Technician, Central Services Engineer and Project Services Engineer.As the first and only Help Desk Technician, I built the standards for documentation, policies and procedures, and the training of additional Help Desk staff before moving to a Field Technician.While working as a Field Technician I was also maintaining our Remote Monitoring and Management (RMM) platform which turned into a full time position and became the Centralized Services Engineer as the company was growing and becoming a Managed Services Provider (MSP).The project team requested my assistance enough that I was then moved to the project team as a Project Services Engineer where I maintained industry standards and best practices during the design and implementation of whole network infrastructure solutions including firewalls, switches, wireless, workstations, printers, network storage and servers both physical and virtual. -
Manufacturing Manager / Service RepresentativeSpin Zone Cycling And Sportcrafters 2007 - 2008Granger, In
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SergeantUs Army 2003 - 2007Fort Bragg, NcJoined the U.S. Army as a Private First Class (PFC). Shortly after receiving the rank of Specialist (SPC) automatically from time in grade and time in service, I was promoted to Corporal (CPL) after exemplifying my leadership skills. The last year of my service I was assigned the role of Training NCO (Non-commissioned officer) and earned the promotion to Sergeant (SGT).
Timothy Batson Education Details
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Signal LearningInformation Technology
Frequently Asked Questions about Timothy Batson
What is Timothy Batson's role at the current company?
Timothy Batson's current role is Senior Project Engineer | Managed Services (MSP) | IT Infrastructure | Systems Administrator.
What schools did Timothy Batson attend?
Timothy Batson attended Signal Learning.
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