Tim Brown founded Easy On Hold to help businesses of every size deliver amazing caller experiences. As the telephone continues to dominate as the preferred customer service point-of-contact, Easy On Hold combines communications technologies with audio expertise, allowing your business to impress callers with ease.Tim and his team launched the first streaming phone-on-hold platform in 2013, reinventing messages on hold. Today, the company leads the industry with its custom streaming solutions for major platforms. Brand-driven experiences are easily managed in the EOH Content Control Center. In addition to automating schedules, the streaming platform from Easy On Hold helps marketers organize voiced announcements by topic. Other ways Easy On Hold helps businesses:• Consultation on building unique queue content and IVR experiences• Custom music curation and licensing• IVR, Auto-Attendant, Prompts, Greetings• Custom voice recordings• Software solutions for integrating streaming into communications platforms• Support for music on hold, messages on hold, IVR, streaming audio• Translations and support for 80+ languagesEasy On Hold has earned many certifications, secured many licenses and has been named as a valuable partner by major communications platform companies.• EDWSOB – Woman owned business• Certified WENC – Women’s Business Enterprise National Council• CISCO Solutions Partner• CISCO Select Developer• CISCO Certified Compatibility• AVAYA DevConnect Partner• GENESYS AppFoundry Partner• GENESYS Solutions Partner• ALEXA Supported Integration• BBB Accredited and A+ Radio for 10+ YearsWhat kind of companies does Easy On Hold work with? Health care systems and providers, John Deere dealers, Kubota dealers, credit unions, travel, hospitality and IT.Easy On Hold has worked with more than a dozen Fortune 500 companies by providing integration expertise and quality audio content. Additionally, smaller companies use Easy On Hold for fresh marketing on hold messages. At Easy On Hold, we often say, “The right messages on hold make smaller companies sound big, and bigger companies sound friendly.”Contact center managers should consider the streaming solutions Easy On Hold offers for Nextiva, Broadsoft (Broadworks), MiTel MiVoice, Genesys Engage, OnSIP, CISCO UCCE, UCCX, PCCE, CISCO CUCM, TPX, Asterisk, Bicom Systems, Fortinet, FreeSWITCH, Ipitomy, Vodia, Voneto and Yeastar. Additional streaming services are being added for other platforms.Contact: tim.brown@easyonhold.com - Website: https://easyonhold.com269-342-4653
Frequently Asked Questions about Tim Brown
What is Tim Brown's role at the current company?
Tim Brown's current role is VP, CTO at Easy On Hold, creator of streaming music & messages on hold. • Microsoft Partner • Avaya Dev Connect • Cisco Solutions Partner • Genesys Technology Partner • Teams Phone.
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