Timothy Bock Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Camden, Nj, Us

Managed multiple development teams, mixed of permanent staff, staff augmentation, and development partners, with upwards of 75 reports, to design, develop, and support American Water’s custom applications supporting field operations, customer management, and internal corporate tools. To assure development continuity and internal domain proficiencies, constructed multiple teams (defining key roles and responsibilities) around ongoing development support and maintenance, resulting in a significant improvement in development velocity, feature quality, and production support.• Directed development plans in upwards of $10 million in capital improvements and new service delivery, using both zero-based and performance-based budgeting practices and techniques.• Fully redefined agile development methods, processes, and tooling (using Jira), to consistently define, measure, and collaborate product development work.• Accelerated the migration of several production applications from on-prem datacenters to AWS.• Designed a full technical upgrade plan for over 10 custom applications to reduce the software teams' reliance on a high-cost proprietary technology stack.• Evaluated, aligned, and coached development team members’ personal technical proficiencies to support transitioning product development scope from exclusive third-party development agencies to a hybrid development model comprised of internal staff for retention of domain knowledge and staff augmentation to supplement development velocity.• Introduced an internal development forum for collaboratively sharing ideas, successes, near-misses or pitfalls, and other valuable topics.

Nashville, Tennessee, Us

Achieve initiatives in efficiency, cost, and performance improvements by directing a team of seven DevOps engineers in developing large-scale, innovative platforms, AWS cloud infrastructure, and applications requiring scalable solutions, coding, customization, release, and post production support for Data Processing Warehouses, Platforms as a Service, API systems, mobile, and web integration affecting up to 1 million users. Drive continuous improvement by focusing on user needs and quality in processes to identifying opportunities for advancements to mission-critical functions. Manage projects with budgets up to $1 million and support systems generating $500 million. Report directly to VP of engineering.• Deliver effectiveness in the project life-cycle by defining requirements, steering technical design, prioritizing the workload, and leveraging the abilities of staff using Kanban style for coordinating engineering and operational work.• Champion full automated testing for software releases to reduce magnitude of escaped defects leaked into production through a bottom-up approach for detection, assessment, and control of errors.• Serve as a “point of resolution,” directing migration plans during mergers to ensure smooth transition.• Optimize system and software performance by guiding the team to increase processing throughput of data and health monitoring, resulting in transparency and boosts to efficiency for an improved user experience.• Reduce procedural complexity and redundancy by redesigning and rearchitecting the effort governing the software release management processes and tools.• Advance change by assisting in design and implementation of incident management shift (using ITIL methodologies, partnered with HPE).• Environment: Infrastructure automation (Ansible / Terraform), AWS, Enterprise Platform as a Service (Apprenda, Kubernetes), API management (Apigee), big-data warehouse (Cloudera Hadoop and Splunk), monitoring and analytics (Elasticsearch).

Nashville, Tennessee, Us

Accomplished results by leading and mentoring a team of six developers to accomplish initiatives in design, delivery, and support new features, systems, interfaces, dashboards, applications, and mobile/data solutions. Allocated resources across projects to ensure results within timelines. Managed projects with budgets up to $500,000 and reported directly to AVP Platform Engineering. • Minimized deviations from targets by working closely with the product manager, business analysts, and developers, as well as product development teams and enterprise architects to prioritize, design, and develop.• Built a top-performing team by hiring, training, mentoring, and managing a 6-member development team to ensure skill growth and innovation to meet the cutting edge and fast-paced nature of day to day activities.• Improved integration of new systems and features by handling training and documentation efforts to guide the product development teams toward self-service integration within the Hub’s shared services.• Environment: C#, .Net 4 and Razor MVC, Rest APIs (XML / JSON), .Net WCF, Active Directory Domain Services / DNS, Active Directory Federation Services, MS SQL Server and Oracle 11g / 12c, Windows and Linux systems, deep automation tooling, shell utilities (PowerShell / Bash), and administrative APIs.

Nashville, Tennessee, Us

Successfully developed the architecture, threat modeling, management, and development of several key Intelligence Hub products including integration of the Apprenda Platform as a Service, the McKesson Identity and Access Management platform, and other shared services including McKesson’s Infrastructure as a Service and Database as a Service. Consulted McKesson product development teams on architecture patterns leveraging the Intelligence Hub shared services.• Acted as an “information resource,” leading collaborative efforts in technical design and functional requirements for development and infrastructure with UI/UX focus. • Leveraged a technical expertise to provide production support and lead agile planning sessions, sprint development, and daily stand up meetings to ensure delivery within timelines and budgets.• Upheld accountability by communicating regularly with teams, stakeholders, 3rd party vendors, and senior management on project status, risk assessments, issue resolutions, dependencies, and change requests.• Environment: C#, .Net 4 and Razor MVC, Rest APIs (XML / JSON), .Net WCF, Active Directory Domain Services / DNS, Active Directory Federation Services, MS SQL Server and Oracle 11g / 12c, Windows and Linux systems, deep automation tooling, shell utilities (PowerShell / Bash), and administrative APIs.

Cedar Rapids, Iowa, Us

Improved overall product performance by designing, architecting, and directing eight in implementing new solutions. Solutions included composing migration paths from the product’s current proprietary MVC-style platform to a standard MVC 3 platform, creating higher performing asset caching solutions, and working with the team’s designers to produce UIs that leveraged newer CSS3 techniques and required less image and JavaScript overhead.• Reduced the overall page load times from >6 seconds to 2.5 seconds per unique request.• Positioned the organization for further product flexibility, more rapid development cycles, and less friction when bringing new talent up to speed by implementing a multi-stage solution using a new technology stack.• Re-architected the platform’s UI to cater more appropriately to a less technical savvy audience. • Environment: C#, .Net 2 and ASP.net web forms, .Net 4 and Razor MVC, Rest APIs, IIS6 / IIS7, CSS3, JavaScript.

Remote First, Us

Exton, Pa, Us

Philadelphia, Pa, Us

Chelmsford, Ma, Us

Holmdel, New Jersey, Us

Washington, Dc, Us

Continuing Education - Business Management

Computer Technical Support