Timothy Caudle Email & Phone Number

Tampa, Florida, United States

Tampa, Florida

Tampa, Florida

• Gained experience in troubleshooting, diagnosing and resolving issues with various Dell systems which include Dell marked desktops, laptops, and peripherals.
• Assisted external users of the client's technical products or services; identified, investigated, researched and provided resolution to user questions and problems.
• Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, and other designated client products.
• Followed appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed.

• Receive, store and distribute supplies throughout the warehouse to sustain manufacturing and production activities.
• Operate heavy machinery such as forklifts to move materials and items from receiving and storage areas to hangar floor.
• Facilitate inventory management and inform management of low inventory, as well as recording inventory counts on company computer systems.

Tampa/St. Petersburg, Florida Area

• Greeted and assisted visitors and patients, obtained patient information including demographic and insurance information, reviewed and maintained patient data and performed time of service payment collection and posting.
• Verified patient account information through automated process, registration interfaces, patient contact and payer contact.
• Identified issues/trends with payers, investigates and corrects errors, researches missing or incorrect account information and appropriately updates account activity including accounts receivable invoices.

Tampa/St. Petersburg, Florida Area

• Provided security assistance to hospital staff, patients, visitors and services, requiring a vast knowledge of the workplace and the duties performed on a nightly basis.
• Provided physical security for the entire hospital complex, including the perimeter.
• Dealt with local law enforcement, EMS services, combative patients and visitors.

• Provided armed internal security to designated U.S. Diplomatic and Consular facilities to prevent the compromise of classified information, personnel and equipment vital to the national security of the United States.
• Performed two to three collateral duties, including the main task, to ensure that the mission went smoothly.
• Adapted to three different environments within a two to four week time frame within the year of working at each designated post.
• Trained on the proper usage of three weapons systems such as weapons handling procedures and weapons cleaning.

• Inspected, maintained, and repaired two variations of aircraft centered safety equipment and systems for a fleet of 25 - 30 aircraft.
• Assisted with supervising a team of 10 - 15 mechanics, consisting of military and civilian staff, in maintaining a fleet of 25 - 30 aircraft during a two to three year period.
• Obtained licenses in 10 - 15 pieces of equipment to test and maintain the functionality and dependability for the fleet 25 - 30 of aircraft.

Certificates, Information Technology

• CompTIA A+ CERTIFIED 10/2019 • CompTIA Network+ * • CompTIA Security + * • Cisco Certified Networking Associate (CCNA) * • Cisco Network.

Computer Science