Tim Chan Email & Phone Number

Duarte, CA, US

Los Angeles Metropolitan Area

-Be the technical, onsite go-to expert for LAPD's use of Axon products including TASER, Body cameras, Fleet 3 (In-car video), Evidence.com-Provide direct support including hardware deployments, Tier 2 support, and refreshes-Communicate feedback for additional product development and improvement-Manage the customer relationship as the primary point of.

Arcadia, CA

- Coach an average of 1:12 group classes on warmup, workout, and cooldown- Provide feedback and cues for increased performance- Create a welcoming, positive, and safe environment for all members- Assist in gym management and membership operations, such as updating the web site, driving new memberships, and promoting social outreach

Arcadia, CA

- Managed, trained, and planned long term deployment and readiness goals for 40 Soldiers

Long Beach

- Senior advisor to the Battalion Commander in communication planning, network setup and maintenance, and command and control policies.- Coordinate and plan unit training and exercises both horizontally and vertically- Manage maintenance of the unit's communication equipment to include radios, satellites, and digital systems

- Work alongside enterprise sales and account teams to understand the technical feasibility of customer needs, then designing solutions to meet their needs- Design and document novel workflows for customers' unique use cases- Build proof of concepts and demo solutions in pre-sales process- Write out statements of work and assist in the planning portion of.

-Convert free trials to new customers while providing effective coaching, training and support resources-Provide consultation on the product and pricing plans-Maintain active communication with new customers through their first 90 days of implementation-Conduct product and strategic demos, as well as educational webinars-Meet monthly new customer.

- Onboarded all new US customers to our support system, knowledge base, and customer resources via live screenshare- Build and maintain strong, long-lasting customer relationships- Operate as the central point of contact for the customers regarding their subscription- Communicate clearly the progress of customer issues and negotiate objectives to help.