Timothy Strand Email & Phone Number

Erieville, NY, US

Remote

Strategic advisor to clients within financial services, retail/e-commerce, travel and utilities industries on Oracle Service Cloud's best practices, developing methodologies that increase engagement, improve operational efficiency and maximizing client ROI and business value. Consistent communication from user to C-level contacts to further drive strategy.

As a senior member of the Client Success Team at RainKing, my primary role is to be a strategic advisor to Enterprise level accounts. As a product and business expert I strategically work cross-functionally internally as well as with customer business and executive leaders to maximize the benefits of RainKing's best-in-class SaaS engine.Proven success as a.

Manage a territory of bulge bracket clients, mid-tier investment banks andindependent research firms within the U.S. and Canada.Establish, maintain and manage effective business relationships at both the functionaland executive levels.Troubleshoot and resolve client issues across functional areas of assigned products.Develop and track enhancement requests.

· Successfully teamed with half a dozen real estate firms, using personal visits, creation of joint marketing campaigns, weekly email communications and monthly meetings. · Demonstrated AHM's 1,700 mortgage products benefit their client's unique financial needs. · Conducted VA home ownership workshops/seminars through the Local Military Housing Office in.

· Initiated a campaign with Realtors to penetrate a market dominated by one of America's top competitors. · Success was achieved through attention to detail, superior customer service, new product development and competitive rates. · Created and implemented marketing plans to source referral leads. · Pre-underwrote loan scenarios providing detailed.

Bachelors Of Science, Finance

Transfered, Business