Timothy (Alex) Daube Email & Phone Number

Richmond, VA, US

Advocating for patients to ensure fair pricing when it comes to medical bills, across an array of providers, facilities, and hospital entities.

• Worked directly with the CFO & Finance leadership to establish baseline metrics and A/R process for estimated patient liability balances for both pre-admission and post-admission patients.
• Consistently reached a monthly cash goal of $575,000 for the substance abuse facility, resulting in an increased goal to $750,000.00 and final goal reached of $1M in revenue. Inpatient facility also reaching $1M+ in.
• Identifying trends and issues and effectively correcting patient account/insurance intake data. KPI goal for error rate <5% for exceeded consistently by an average of.08%
• Identified and independently resolved insurance issues involving direct patient care and financial obligations and reported trends to team leads to reduce future intake errors.
• Performed full financial audits on account(s) requested by the patient, providing a detailed written correspondence that explains payments and adjustments posted to an account.

Williamsburg, Virginia, United States

• Developed end to end process SOP documentation for authorization obtainment and utilization review
• Complete pre-registrations to include insurance eligibility verifications, verifications of benefits and limitations
• Prepare patient estimate and documentation of all necessary information pertinent to patient care
• Ensure patient accounts contain accurate information, correcting any discrepancies encountered
• Managed all treatment authorization requests and concurrent reviews for our facility’s IOP-CD patients
• Primary point of contact for payors and our substance abuse counselors if any questions arise regarding authorizations or clinical documentation

Richmond, VA

• Provided therapeutic modalities to patients
• Handlede vital intake and filing of patient documentation
• Maintained proper patient charges and direct allocation to correct provider
• Contacted outside providers to retrieve additional documentation or to follow up about patient care

Ashland, Virginia

• Managed, executed and developed strategies to create engaging content to boost brand awareness of the career center
• Identified and analyzed emerging digital trends to contribute to forward-thinking concepts and designs for digital content campaigns
• Developed and disseminated manuals on curation guidelines
• Maintained social media outlets for the office including Facebook and Twitter
• Updated The Edge Career Connector job and internship database
• Assisted with the coordination of details for special programs and events

Hampton, VA

• Designed and implemented daily workouts and team practices
• Evaluated swimmers and implemented group conditioning activities
• Worked with administration team to attract and retain new talent
• Oversaw and instructed assistant coaches in creating meet line-ups and general coaching practices
• Constructed workouts and instructed individuals (ages four to eighteen) on techniques in order to improve swimming abilities
• Ensured the safety of all athletes and retained open dialogue with all parents through the duration of the season

Mechanicsville, VA

• Conducted research on development for Richmond Community Hospital
• Utilizing the research conducted, constructed a PowerPoint presentation for the CEO to present to members of a development panel
• Shadowed and observed nursing staff in various units of the hospital
• Handled and filed patient and staff information, allowing for a further understanding of healthcare system operations
• 150 hours completed to date

Hampton, VA

• Supervised a staff of approximately eight lifeguards
• Created monthly work schedules to ensure appropriate pool coverage
• Scheduled and oversaw special events, ensuring patron satisfaction
• Accounted for funds in the absence of board members
• Ensured safety of all patrons, provided CPR/first-aid when needed