Timothy Duong Email & Phone Number

Sydney, New South Wales, Australia

Consultant focusing on understanding and solving customer problems. Aiming to build a future connected by the Cloud.Enabling the Modern Workplace for customers through cloud-first approach solutions with industry best practices for:- Mergers & Acquisitions (Infrastructure, user, content, and device migrations)- Modern Management (Migration to cloud-based systems, enablement, and Hybrid co-management)- Endpoint Protection (Threat Protection and management, Cloud security analytics, and automated responses)- Systems Integrations (On-premises system integration, mobile connectivity)

Sydney, Australia

Mobility Consultant for Telstra Purple.Providing purpose to our customers to bring value to their business.Working with customers to understand their modern workplace needs and designing and implementing solutions to meet their requirements.Expertise included:- Mobile Device Management / Unified Endpoint Management (Intune, WS:1, MobileIron, SOTI, SCCM)- Identity and Access Management (Azure AD, AD, ADFS, VIDM, OKTA)- Endpoint Protection (Defender for Endpoint, Mobile Threat Defence, Zimperium, Wandera)- MDM to MDM migration (EBF Onboarder, End user comms)- Focus on end user experience abd human centred design led approaches throughout engagements.

Sydney, Australia

Mobility Delivery / Innovation Architect for Telstra Business Technology Services Digital team.Working with Australia's best mobile network to design and build solutions for enterprises.

Sydney, Australia

Early Life Support engineering role that researches new mobile technologies and products to form solutions and services for enterprises.Focusing on simplicity, security and identity in the mobile future.Build, Design & Integrate wide variety of Mobile and Desktop OS to:- VMware Workspace ONE MDM Platform- Microsoft Intune MDM Platform- JAMF Pro / NOW- MobileIron CORE / Cloud- SOTI MobiControl- Wandera & Zimperium Integration- VMware Identity Manager Integration with 3rd Party Service Providers- MacOS Admin FOSS Tools (Eg. Munki)- Test & Release Management for Supported Technologies

Sydney, Australia

Systems Administrator role that manages the platforms for multiple customers. Maintaining effective communication and control throughout high-priority incidents. AirWatch Subject Matter Expert with experience in AirWatch infrastructure, builds on-premise and cloud deployments.Specialties:- AirWatch SME (Infrastructure Build/Deployment, Cloud-based Installation/Upgrades and Operation)- MobileIron Certified (On-Premise/Cloud Installation/Upgrades and Operation)- BlackBerry BES v4/5/10 Management and Administration- CellCast / OnPoint Solutions Administration- Microsoft Exchange Server Administration- Microsoft Active Directory Administration

Sydney, Australia

Senior Service Desk Analyst role at MSC role required:- Handling of escalations from Level 1 and 2 Service Desk team members- Management of high-priority incidents during their life-cycle- Creation and education of new technologies to team members- Ensuring SLAs for multiple different customers were met

Sydney, Australia

Service Desk Analyst role at MSC role required:- Standard Service Desk management of tickets and call queues- Effective customer service and satisfaction- Ensuring SLAs for multiple customers were met

Sydney, Australia

Senior Photographer at Feather Photography & Design, primarily focusing on portraits and event photography.Specialties:- Creative Direction- Digital and Analogue Camera operation- Use of Studio Lighting- Image Editing software (Photoshop/Lightroom)- Photo Album Layout/Design (InDesign)

137 Broadway Sydney, Nsw 2007

Producing printmedia and identity for the new and upcoming Cafe.

North Parramatta

Shift Supervisor at KFC North Parramatta.

Photographing inventory and products for online website and also retail.

Bachelor'S Degree, Printmaking

Diploma Of Graphic Design, Graphic Design

High School