Timothy I. Email & Phone Number

Mumbai, Maharashtra, India

Nairobi County, Kenya

Nairobi, Kenya

Making it easier for farmers to get their yield ready for market by providing resources and information to produce the best quality farm products.Being the link between farmers and large farm products vendors.

Nairobi, Kenya

Prospected and contacted more than 200 restaurants Resolved client complaints and problemsReinforced sales process implementation, focusing on sales strategy/target account selling.Developed and delivered engaging sales presentations to convey product benefits.Capitalized on solutions presented by Hubspot CRM software to enhance lead prospecting and sales management.

Nairobi, Kenya

Oversaw the servicing of our 2 partnersSubmitted reports to partner companies and Executive board quarterlyWrote 13 proposals to potential partnersLed a team of 7.Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.

Nairobi

Updated the President and the Board of Advisors on the financial state of the organization quarterly.Kept and maintained legal documents and contracts; All MoUs and contracts with stakeholders (members, partners and interns) were up to date.Led a team of threeEstablished and enforced controls on revenue and expenses to protect company assets to achieve 95% compliance.

Nairobi, Kenya

Maintained an excellent working relationship between the organization and Kenyatta University resulting in 14 successful eventsKept the alumni network abreast with the activities of the organizationCollaborated with the alumni network for opportunities that they could connect with the members resulting in two networking eventsEnsured that all the organization's activities were given a go ahead by the relevant school authorities.Led a team of five.

Remote

Oversaw the implementation of service standards for all 5 entities in AIESEC in GeorgiaParticipated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Remote

Conducted quality assurance and auditing for incoming exchange participants.Made recommendations on how to improve standards Mediated 5 cases involving AIESEC in the Czech Republic and other entities.Facilitated member training training sessions on quality assurance.Collaborated with Incoming Exchange Department to achieve 85% customer satisfaction.

Nairobi, Kenya

Delivered excellent customer service, resulting in a consistent 85% net promoter score.Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.Facilitated the stay of interns in the country.