WPS (Wisconsin Physician Services Insurance Company) is a not-for-profit service insurance corporation. WPS offers health insurance plans for groups and individuals and benefit plan administration for businesses. WPS also provides insurance claims processing services under various U.S. government contracts·        Managed the move of GHA (Government Health Administration) system off of its mainframe host while ensuring ongoing availability and compliances with government regulations on security and availability.  Ran daily standups, coordinated the nessesary departments interactions and integrations, oversaw testing, provided weekly status reports and all other all other PM processes.·        Managed/oversaw the move, implementation and testing of a data center from Madison, WI to Eden Prairie, MN

DentaQuest is a purpose-driven oral health care company dedicated to improving the oral health of all. Project Manager on multiple implementations of Dental Insurance for 3 states Medicare programs (VA, OK, TX) and 4 Providers Facilitated weekly internal and external team meeting for status and planning, weekly internal and external status reporting. Budget planning and tracking, resource planning and tracking, testing planning and oversight, and other general Project Management processes and practices

Contract Project Manager working on the North Carolina move from Fee for service to Managed Care.I managed multiple IT interface projects for transfer of data between the PHP and the state and PCPs. I was the lead PM for the Community Engagement/Tribal Engagement/Government Affairs team working with communities and providers to enhance the Wellcare Medicaid offerings, and inform and educate prospective members on same.

PSCU is the nation’s premier payments CUSO, partnered with credit unions to help them grow and meet evolving member demands leveraging digital technology.• Brought in on short-term contract to provide project management expertise, which included leading multiple complex projects within assigned program• Met with business unit leadership and various stakeholders to review and determine project requirements, plans for testing, support, training, and established timeline and budget• Responsible for project plan development and execution, and overall change control throughout the project lifecycle; included initiation, Scheduling, planning, definition, verification, and change control • Drove projects to completion within established time and budget schedules, including activity definition, activity sequencing, and activity duration estimations; ensured completion of resource planning, cost estimations, and cost budgeting and control; monitor and manage the critical path; managed scope, timeline, resources and budget(s)• Ensured projects met requirements by including quality planning, assurance, and control; • Provided active communication to project stakeholders related to projects and their risks, and risk mitigation• Partnered with Team members to develop effective resolution to project issues• Monitored the progress of all change events and assisted in the resolution of issues and delays impacting the successful conclusion of the project• Monitored, controlled, updated, and coordinated changes to existing projects • Managed all project documentation including project schedule, status reports, project charter/scope, risks, RACI, change request, project close, action items, issues list, and lessons learned

Insurance Administrative Solutions provides end-to- end business processing systems and services to meet needs in Medicare Supplement, Accident Medical Expense, and Critical Illness insurance.• Took over the implementation of brand new Immediate Needs, Long Term Care insurance product for a large client using existing administration systems. Participated in the hands-on design, definition, and implementation of processes and procedures for the administration of same. Upon delivery of Phase 1, worked with the client and internal resources to roadmap a program of future releases.• Managed multiple projects simultaneously to on-time, on-budget conclusions including management of regulatory compliance involving client communications for specific state requirements and coordination of extraction and delivery of several years of data for multiple clients.• Managed internal Windows server migration from unsupported Windows 2003 to Windows 2012. Included identifying all databases, processes, and applications that had to be migrated as well as the scheduling and coordination of resources including project team personnel, hardware, licenses and external vendors.• Managed the migration of systems from UNIX to LINUX servers. Worked with internal teams and external vendors in the identification of work, project scheduling, and issue identification and resolution.• Managed projects and resources on a day-to- day basis performing all standard PM functions including: o Identification and management of issues, risks, scope changes, status reporting, expectations, budgets, and workloads. o Assigning tasks, negotiating for resources, and facilitating conflict resolution. o Managing the day-to-day relationship with customer personnel, typically Project Managers, Directors, V.P.’s and Business Analysts. o Mentoring other Project Team Members. o Proposing and implementing improvements to processes, policies, metrics, and tools including MS Project and JIRA.

Seeds was created to meet the physical needs of orphans and at-risk children in Russia by supplying for some of their basic needs. We have collected shoes and clothes, simple medical supplies (IE. children's medicines and bandaging) hygiene supplies (Tooth paste and brushes, soap and the like), and school supplies (Pencils/Pens, etc.) that we take and distribute to the children's homes ourselves. We rely heavily on collecting monetary donations to buy food and the supplies listed above in country for distribution. We also use these funds to help meet special, specific needs such as a water heater, washing machine repair or replacement, school books, etc.As Director, with my wife, we are responsible for overseeing all day to day operations, donor relationships, volunteer coordination, fund raising, and distribution of supplies.

HealthPlan Services provides a multitude of services and technologies to over 35 leading insurance companies, 100,000+ distributing agents and 5 million insured members, including 2.4 million members on public exchanges. As Project Manager, I:• Established and maintained work plans and multi-disciplinary staffing for each phase of project, and arranged for assignment of project personnel• Managed all phases of project development and implementation by ensuring that business deliverables are completely satisfied, on time and within budget• Created weekly status reports and modified schedules and plans as required• Prepared project reports for management and clients• Conferred with project personnel to provide technical and function advice to resolve problems• Communicated on assigned project deliverables to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses• Facilitated regular project meetings and follows up with team members as required to focus on business, operational, or technical issues• Meet with end-users and technical specialists to develop and execute project plans for all tasks related to the launch of a new product or program• Provided consultation and assistance to end-users and department personnel in the development of solutions and project plans

Epic-Premier Insurance Solutions delivers solutions that help the insurance industry succeed. For almost two decades, Epic-Premier has been advancing insurance business automation technology and services. A comprehensive understanding of the industry along with exceptional software has provided our clients a valued partner in their success.The role of the Project Analyst merges the skills and knowledge of a project manager with those of a business analyst. The key responsibility is to help derive and manage the design and implementation of automated business solutions for clients within the insurance industry. This includes researching and analyzing client’s business requirements in support of business functions, process knowledge and system requirements. The Project Analyst is responsible for the overall direction, coordination, implementation, execution, control and completion of business solution projects ensuring consistency with company strategy, commitments and goals. This individual will apply proven project methodology, communication, analytical, and problem solving skills to help maximize the client’s benefit of business system investments and to assist clients in implementing our company’s flagship software, ConceptOne™.

Awarded for Outstanding Contribution for 2013. I was one of 6 recipients out of over 200 contract employees.Project Manager - Sears Holdings Corporation – Integration and Technology Group• PM on 7 concurrent projects. Responsible for the Coordination and delivery of development (beta) and production releases that meet quality assurance standards. • Assisted the test team in creating test plans and testing efforts. • Created and maintained an information technology project plan that communicates tasks, milestone dates, status and resource allocation as well as risks and issues. • Worked with technical teams in the design and development of required tasks. • Created and ran a portfolio level PMO for the Integrated Retailing portfolio. This “mini” PMO created and upheld project standards across the portfolio as well as monitoring all projects for schedule and budget deviations. (over 100 projects being tracked and reported weekly)• Utilized WorkLenz for software life-cycle methodology, time tracking and status reporting

Project Manager for the Allstate Agency Economis and Expanding Markets.Took over as the third in a series of project managers on two in-flight critical projects that were having difficulties. - Project had over 90 resources includeing the core team members and internal and external vendors, as well as on and offshore teams,- Engagement cut short by Allstate for financial reasons.- Managed project plans (MS Project), Risks and Issues, deliverables, gating, and oversaw timekeeping.

Contract Team Project Manager – Allstate Insurance - Claims Self Service• Project manager on multiple customer facing upgrade and new functionality projects.• Managed Allstate on-site and overseas teams and internal and external vendors on multiple simultaneous projects.• Implemented new text message update/alert capabilities to keep customers appraise of the progress of their claims reducing the number of calls to agents and customer service.• Implemented new Click to Chat functionality for customers to increase the number of claims completed on line reducing the number of calls to agents and customer service for claims submission support.• Worked with Business partners to identify future enhancements and new functionality for Self Service Team.

• Project Manager on 4 sub-projects within an Enterprise wide program• Helped to shape and create new corporate policy to control the transmission of sensitive healthcare information to outside clients and vendors to remediate the risk of improper sharing of sensitive health data.• Worked to define a standardized data format for Claims data to replace the hundreds of different formats being used currently for data that is currently being sent to outside clients and vendors. This effort will reduce the implementation and maintenance time currently required for each data extract. • Identified all sources of data going out from within the company and ensured each connection was proper, viable, necessary, and under governance. Cut off any connections that were not thereby reducing the risk of any incidental, improper or un-governed data transmission.

Project Manager; 2001 to 2010, Sr. Business Systems Analyst/Team Lead; 1999 to 2001, Business Systems Analyst; 1997 to 1999Managed up to 6 project teams of 3 to 8 at a time. Teams consisted of FTE and contract technicians, quality assurance/control, and production support. Managed client communications, relations, and expectations. Created and maintaining project effort estimates, project plans, project schedules, project budgets and actual reported project effort data. Lead cross-functional development teams, and participated in pre-sales client engagements. • Managed the transition and creation of first programs from Mainframe based system to Client Server based system in order to reduced costs by eliminating mainframe based systems.• Oversaw and participated in the design of standardized interfaces for new clients which resulted in an up to 50% development and implementation time reduction for development of new client interfaces over previous method of creating individual, customized solutions.• Managed the project to standardize designs between interfaces which reduced client development work by 50% or more depending on the number of interfaces the client implemented.• Involved with, or directly managed over 30 interface projects. All projects were designed to reduce the time insurance companies spent in communicating between all of the parties involved in the repair process which reduced repair times and costs, minimized processing errors and improved insurance client’s satisfaction.

Designed and implemented COBOL financial interface programs for customer companies. Responsibilities include; requirements gathering, specification writing, program design, creation, testing, and implementation. • Trained clients in CODA proprietary software development language to enable client to link existing applications with CODA financial packager and reporting software.• Designed, developed and implemented interface programs on client systems to successfully integrate Coda financial software to streamline client financial operations and reporting.• Supported clients by resolving technical issues with their development using on Coda proprietary programming language and general VAX/VMS technical topics. I also worked on the help desk on a rotating basis and resolved a variety of end user issues. Trained to provide like support for IBM AS/400 products.

Sofware developer/maintenace. DEC/VAX 3500 AcuCOOBOL