Timothy Kruger Ii, Mba Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

Tim comes to the team with a history of leading teams with emphasis on improving company culture and team inclusiveness, while being able to meet high-level deliverables. His advanced experience allows him to simultaneously manage multiple clinic sites, while also leading and managing a $7 Million+ budget expansion project. His key skills include: *Multi-Unit Operations*Financial Management and Goal Setting*Operational Compliance*Human Resources*Customer Service*Supply Procurement and Management*Billing and Receivables

Austin, Texas, United States

Round Rock

Tim joined the Right at Home system to leverage his skills to improve efficiency, streamline operations, while also developing a roadmap that will lead to growth through business development opportunities in the local market. His keen ability to analyze data and trends has played a significant role in his ability to identify areas to improve processes and workflow efficiencies while managing costs. Additionally, his extensive expertise and connections in the healthcare industry in and around Austin have proven invaluable as the business has gained new strategic community partners and referral partners that enable the organization to grow. Tim's ability to identify a problem, develop a solution, and implement a strategy has been critical part to the organization's success in restructuring of roles, operational workflows, and technology upgrades that the organization has undertaken since his arrival. • Responsible for the daily financial operations to include bookkeeping, financial operations, billing, accounts receivable, collections, and reimbursements. • Manage business operations to conserve cash flow and ensure long-term financial stability.• Policy and Procedure development and enforcement to ensure compliance with federal and state laws, and regulatory licensure compliance. • Identify business development and growth opportunities within the franchisee's territory. • Responsible for the operational planning and financial planning and budgeting of branch operations. • Identify process improvement opportunities and streamline operations to improve operational efficiency and cost-cutting measures. • Act as the provider credentialing specialist for recent payor venders. • Implement technology into business operations to maximize team efficiency. • Manage daily operations and sales and marketing efforts with a data-driven approach.• provide oversight of both Human resources and Client Operations functions.

Round Rock, Tx

Round Rock, Tx

Timothy has taken his keen ability to create and develop relationships in the community to garner trust within his given territory among key accounts. He has been instrumental in bringing his background of post-acute home care knowledge to develop strategic initiatives and operational processes within the community. His in-depth knowledge of specialty hospice programs, such as We Honor Veterans, drives educational opportunities among the organization's staff and volunteers, as well as sharing his expertise in the community to drive awareness for veteran care. • Networked among local business and community organizations todevelop leads and generate business.• Communicated with leadership teams by spearheading regularmeetings to discuss objectives.• Negotiated contracts and closed sales with new and existing clients.• Maintained an extensive knowledge of company products and services toprovide top-notch expertise to customers.• Gathered and analyzed cultural, educational, social and demographicdata about the community to guide local program development.• Fostered positive and trusting client relationships and a professionalreputation for meeting and exceeding objectives.• Educated community members regarding resources and hospiceservices by using superior communication and presentation skills.• Managed assigned projects using Asana Project ManagementSoftware. • Gathered data, analyzed it and compiled it into reports which weredistributed to the appropriate personnel utilizing SalesForce CRM.

Georgetown, Texas

Within his role as Manager of Volunteer Services, Timothy handled the management of multiple hospice volunteer programs within Central Texas Region. He is providing oversight of managing 35+ key accounts for volunteer recruitment in which he has developed strong relationships in the community to drive the continued growth of his programs. He successfully develops recruitment, retention, and training strategies for agency volunteers; while making sound hiring decisions to grow successful teams.Furthermore, Timothy reviews site-specific P&L statements and comparing actual monthly expenses to budgets on the cost of care, and reporting on project deliverables, schedules, and project budgets and statuses. Timothy's attention to detail and overall operational management abilities has made his program a top performer in the South Central region. He was recently awarded the 2017 Kindred Touchstone Award for Clinical Excellence for managing his program YTD at 140% above the Medicare minimum mandated guidelines. Few core functional areas include:• Create and maintain program budgets in coordination with the branch’s Executive Director and manage related expenditures in a fiscally responsible manner to ensure financial sustainability. • Maintain strong relationships within the community, referral sources, physicians, and Hospice Medical Directors. • Design and implement activities to support the program’s goals with a focus on customer experience. • Deliver ongoing support and direction by facilitating meetings, coordinating speakers, providing in-services, and organizing projects for these meetings. • Apply accepted professional standards and practices and enforce policies and procedures through teaching/training methods. • Efficiently executing project management skills to organize and arrange various events that align with the company’s Mission, Vision, and Values.

Austin, Tx

As a Customer Service Manager, Timothy has designed and implemented operational procedures and policies on management of patient records, as well as executing workflow process changes, resulting in increased productivity. He has planned workforce staffing needs based on client demand, while maximizing profits and minimizing overtime expenditures. Timothy has successfully handled a complex multi-site business model and managed expenditures within established program budget. He was associated with senior management in collaborative efforts and support for garner marketing and retention strategies. Few core functional areas include:• Promoted to Customer Service Manager in September 2011. • Cultivated positive relationships with approximately 80 patient accounts. • Strengthened executive level rapport and relations with the management team at our client sites and external vendors. • Ensured continued success through generating a stream of referral sources for private duty services and coordination with corporate and field marketing teams. • Organized HR functions to provide full-cycle recruitment, interviewing, on boarding and processing of payroll for new field staff. • Enhanced efficiency and client enrollment through identifying and leveraging business opportunities to expand the organization reach within the local market.

Reston, Va

Within his role as Co-Manager, Timothy has constructed store policies, handled store operations, organized merchandising plans according to visual standards, and facilitated personnel management tasks such as recruiting, hiring, scheduling, payroll, and training Sales Leads and Sales Associates. He has supervised a store team that includes 2 Sales Leads and 30 Associates. Furthermore, Timothy has successfully enhanced efficiency among personnel by conducting performance reviews and addressing any discrepancies in performance. He has consistently met the needs of clients and stylists seeking to arrange fashion combinations according to seasonal and contemporary fashion trends. Few core functional areas include:• Managed staff accountable for KPI performance of the store based on established goals. • Efficiently examined business trends, future forecasts, and adjusted staffing levels as business needs permitted. • Assessed monthly audits to ensure high productivity levels are maintained. • Professionally provided community outreach to the surrounding community and businesses to leverage market opportunities that resulted in 10-15% over net sales goals each month.

Arlington, Va

As an Assistant Manager, Timothy has regularly updated on market trends in the retail industry, understanding forthcoming customer initiatives, and monitored local competitors. He has commenced changes to improve the business by merchandising according to visual standards to ensure the store could compete effectively in the local market. Timothy has professionally watched store KPI performance against company established goals. He has efficiently communicated these store KPI's to sales staff to maintain personal knowledge to increase store performance to meet or exceed our target. He has also executed basic HR functions to ensure optimum staffing levels were met.

Woodbridge, Va

Masters Of Business Administration - Mba

Master of Business Administration

Bachelor Of Science Degree, Aerospace Management

Activities and Societies: Alpha Eta Rho (International Aviation Fraternity), National Intercollegiate Flying Association