Tim Mccall Email & Phone Number

California, United States

Palo Alto, California, United States

Livermore, California, United States

United States

Santa Clara, California, United States

Santa Clara, California, United States

San Francisco, California, United States

Livermore, California, United States

San Francisco Bay Area

•Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand•Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in-Store entertainment, Guest Engagement and building an emotional connection to the brand•Supports and participates in initiatives that give back to the community to promote the Disney brand•Works in collaboration with Team to leverage synergy opportunities across functions and businesses•Considers impact of actions on individual, team and the organization•Supports the recruitment, retention and development of a diverse range of talented people•Strengthens others through consistent coaching and feedback while driving productivity and morale of the team•Supports an environment that encourages creative thinking and supports risk taking•Holds self and others accountable to high performance standards while providing Guests with memorable experiences•Partners in the development of strategy and helps to translate into specific priorities, objectives and action plans•Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)•Manages time, projects, processes and resources to produce desired outcomes•Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy•Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct•Ability to communicate effectively with all levels, even under pressure•Demonstrate ability to give basic direction and feedback to Cast Members and function in a collaborative team environment•Proven ability to create a positive work environment

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

MAJOR DUTIES & RESPONSIBILITIES •In Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame. •Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. •Shows patience and courtesy to indecisive or difficult customers and patients. •Performs work accurately and thoroughly despite time pressure and customer volume. •Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures. •Handles and files all patient records in an organized and efficient manner in accordance with HIPPA. •Places contact lens orders, processes shipments and properly submits invoices for payment. •Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details. •Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines. •Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials. RETAIL •Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames. •Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. DOCTOR'S OFFICE •Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have. •Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. •Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.