• Managed the end-to-end project lifecycle of a successful residential real estate business, integrating strategic planning with execution.• Leveraged data-driven strategies and process automation to improve operational efficiency by 30%.• Developed a custom analytics platform for residential real estate pricing and trend analysis using Python, Plotly, Flask & SQL.• Managed $50mm+ sales volume, negotiating 100+ complex contracts, ranking in the top 10% of brokers in the Pikes Peak Colorado region.

• Led the global Enterprise Content Management and Collaboration platforms group of software developers, platform administrators, system architects, and analysts across multiple regions.• Directed the overhaul of the company’s Enterprise Content Management (ECM) systems, deploying a solution with over 90% user adoption among 12,000+ global staff.• Managed a multi-year, strategic program to consolidate ten legacy content systems into a unified platform, driving operational efficiency and cost savings of over $1MM annually.• Partnered with stakeholders across global business groups to define & deliver custom integrations between the ECM and investment platforms.• Delivered projects within time & budget constraints through a hybrid of agile and predictive project management methodologies.• Directed 24/7 Tier I-III support operations, disaster recovery, and business continuity protocols, ensuring data integrity and achieving 99.98% system availability.• Responsible for hiring, career development, performance management, and compensation decisions for direct, matrixed, and remote teams.

• Led regional APAC teams through project to integrate portfolio of ITSM applications following the merger of BlackRock and Barclays Global Investors.• Built and led a high-performing team across Singapore, India, the UK, and the US, responsible for project delivery, software development, platform administration, and operational support of ITSM applications and Enterprise Content Management (ECM) platforms.• Managed cross-functional teams to deliver multiple strategic & tactical projects for ITSM, Enterprise Content Management, and Collaboration platforms through agile and predictive project management methodologies.• Directed regional Tier I-III support operations for ITSM and ECM platforms.• Managed hiring, career development, and performance management for direct, matrixed, and remote teams.• Directed the 2011 APAC philanthropy program & events.

• Relocated to Singapore to grow the capabilities of the new overseas software development office by building teams, establishing key processes, and developing new leaders.• Advanced the capabilities of the Infrastructure Software Services team to assume support & development ownership of ITSM application portfolio.• Established uniform SDLC protocols and adopted Agile/SCRUM practices, markedly improving development productivity and teamwork.

• Led an agile software development team, modernizing ITSM applications, resulting in standardized cross-platform change & release processes.• Managed the timely delivery of several critical ITSM application projects to address SOX compliance for limiting developers' system access and other regulatory and corporate mandates.• Managed vendor selection and engagement to implement new Enterprise Content Management system, and custom development of advanced capabilities supporting sales group. This initiative enhanced sales operations and elevated client interactions.

• Change & release management within SCRUM of SCRUMS environment.• Production Windows/Unix/App support.• Analytics platform development (.NET) for Fixed Income Research group.

VoIP Product Development, and .NET Development in SCRUM development team.

New Technologies Engineering, 802.11x Network Engineering, Windows Server operations.