Tim Banks Email & Phone Number

Santa Clara, Ca, Us

Senior Manager of the IT Client Compute Engineering Team (aka Desktop/Deskside Support Engineering), the Level 3 Client Support Escalation Team providing the majority of all engineering efforts against 10 total verticals worldwide with a team of 15, most of those based in the U.S. Our areas of responsibility consist of: Windows Engineering and Support macOS Engineering and Support Linux Client Engineering and Support Mobile Device Management, Engineering, and Support vGPU VDI Architecture, Engineering, and Support Global Print Services Client Health & Security Visitor Management System (VMS) Remote Desktop Centers (RDC) Client Software License Management

Santa Clara, Ca, Us

IT Corporate Infrastructure Services Sr. Cloud Architect

Mountain View, California, Us

Lead the IT Business Operations Data Services Team to aggregate, warehouse, analyze, validate, and report on all data necessary to Run the Businesses Private and Public Hosting Infrastructure in the most optimal and efficient manner possible.

Mountain View, California, Us

Analyze Cloud System Performance Trends/Periodicity coupled with component Lifecycle to provide fact-based environment expansion & purchase forecasting.

Mountain View, California, Us

Part of Squad in the Private Cloud IT Group responsible for Compute Standards for Virtualization, Bare Metal, and most recently Big Data (Hadoop, Cassandra, Vertica, & Splunk).Devised, Revised and Validated System Configurations & Performance Baselines. Also part of a Crew responsible for Hypervisor Engineering Standards focusing on Performance Augmentation (vFlash, CacheCade) and Emerging Technologies (such as Software Defined Storage).

Mountain View, California, Us

Key Accomplishments:• Established Baseline Benchmarks for all Internal Bare Metal, Virtual Machine, and AWS Offerings• Established Backup, Recovery, and Archiving Strategy• Discovery, Documented, and Matured New Compute Unit of Build Process• Facilitated Presentation & Approval of Numerous IT Infrastructure Improvements• Technical Project Manager for Microsoft Exchange Online Pilot and Exchange 365 Migration Wave 1 & 2Responsibilities:• Lead IT Operations Architecture Initiatives for Facilities, Networking, and Compute. • “Floating” Architect & Technical Project Manager for IT Operations Teams.• IT Operations & Engineering Tactical Augmentation

Santa Clara, Ca, Us

Key Accomplishments:• SAP Re-Architecture for High-Availability• VMWare ESX 3.x Farm Server/Storage/SAN Upgrade/Re-Architecture and Support• SAP Disaster Recovery Architecture, POC, Implementation and Support• New Datacenter Architecture/Design• Facilities Building Management System Upgrades & SupportResponsibilities:• Lead Management/Maintenance of Windows NT 4.0, 2000, & 2003, & 2008 Server Environment• Enterprise-Wide Monitoring/Management Environment• Architected, Engineered, and Implemented Enterprise-Wide RSA/RSA-II/DRAC/RILOE/ASM/ISMP Server Management Infrastructure• Re-Architected, Engineered, Managed, Orchestrated, and Lead OS Patch Management• Architected, Engineered, Deployed, Managed, & Maintained Corporate KVM-Over-IP Switch/Application Solution (Avocent/DSView 2.xx & 3.xx)• Co-Lead Clustering Engineering (MSCS, MSFC, & VCS), Deployment, Administration, and Root Cause Analysis

Santa Clara, Ca, Us

Key Accomplishments:• Initial Datacenter SAN Islands Design, Implementation, and Support• Datacenter Consolidation/Migration• Initial VMWare ESX POC, Farm Server, Storage, SAN & Network Architectural Design, Implementation, and Support• VMWare ESX, Host, Storage, SAN, & Network Re-Architecture Upgrade, Implementation, and Support• Datacenter Network, SAN, and Environmental Re-Architecture, Implementation, and SupportResponsibilities:• Manage/Maintain Windows NT 4.0, 2000, & 2003 Server Environment• All Server/SAN-Based Storage HW Procurement & Deployments• Datacenter Re-Design & Day-to-Day Planning & Operations• Enterprise Class Brocade SAN & Attached Storage (EMC Clariion/Symmetrix/DMX/Celerra, IBM DS4xxx, Spectra Logic Gator Tape Libraries)• Enterprise-Wide IBM Director Monitoring/Management Environment• Enterprise-Wide RSA/RSA-II/DRAC/RILOE/ASM/ISMP Server Management Infrastructure• Deployed & Managed Corporate Server Anti-Virus Application• Deployed, Managed, & Maintained Corporate KVM-Over-IP Switch / Application Solution• Virtualization Administration & Enginering• Microsoft Clustering (MSCS) Engineering, Deployment, and Administration for SQL & SAP Environments

Us

Key Accomplishments:• IBM Certified xSeries & Open Systems Storage Technical Specialist• Implemented Initial SANs at multiple customers• Deployed First IBM BladeCenter in SF Bay Area• Garnered VMWare Gold Partner CertificationResponsibilities:• Manage/Maintain Information Technology /TotalStorage Solution Center Environment:• Windows NT/2k Domain Administration (User Accounts, Home Directories, Profiles, WINS, DHCP, DNS Services)• Mail System Administration (Lotus Notes User E-Mail Accounts, Mail Files, WorkFlow DB’s)• Control File/Financial DB Server File/Folder Backup & Archiving• Setup/Administered/Maintained SAN used as Storage for Mission Critical Apps (Financial DB, Enterprise File Server(s), E-mail DB’s, etc, etc…)• Firewall/Intrusion Monitoring• Design, Integrate, Install, & Implement IBM xSeries Intel-Based Windows/Linux Server Solutions• Design, Integrate, Install, & Implement Mid-Range/Enterprise Class IBM SAN (Storage Area Network) Disk & Tape Storage Solutions.• Design & Install IBM pSeries RISC-Based AIX Server Solutions

Newark, California, Us

Key Accomplishments:• Performed/Documented all Beta Bios Performance Tests for World’s First Dual Processor AMD Athlon motherboard! (Model 2462)• Matured Technical Support Website & Documentation• Provided Troubleshooting Task Automation (BIOS Flash/Tuning)Responsibilities:• Member of the Motherboard Technical Support team.• Support L2/L3 Escalation• Primary Hands-On Troubleshooting Technician• Answered pre-sales and technical questions relating to products via phone, fax and e-mail..• Dealt with motherboard, peripheral hardware, and software installation, setup, and troubleshooting.• Extensive experience with all Windows platforms, (ie: 95, 98FE, 98SE, ME, NT 4.0, 2k) as well as experience with Linux kernels 2.2 to 2.4.• Specialized in system stability and performance.• Tested Beta system boards and Bios.• Setup in-house systems and integrated them onto the Corporate Intranet.• Handled and resolved customer complaints and concerns.

Computer Science, Electrical Engineering

Computer Science