Timothy Turner Email & Phone Number

Implement and Administer Salesforce CPQ solution.Supervise and coordinate the daily activities of Sales Administration staff; distribute and assign work as needed. Provide sales support to field sales team on complex quote configurations and produce quotes as needed. Interface with customers to gather pertinent information to complete quotes, bids, and request for proposals.Review quotes generated by department staff to confirm quote are complete, pricing is correct, and quote accurately conforms to internal policies prior to order acceptance.Cross-reference contracts, purchase orders and TNCs (terms and conditions) with JEOL quotes to verify that the SOIR (sales order installation report) accurately documents the agreement between JEOL and our customer.Proactively research questions and issues related to orders and follow up.Interact with Finance, Logistics, and Operations to resolve sales order related questions.Principal point of contact for third-party resellers of JEOL instruments and accessories.Conduct periodic review of third-party vendor pricelists to ensure current pricing is reflected on quotations.Customer liaison for special product configurations; prepare pricing data and communicate anticipated timelines.Responsible for Salesforce and Infor database audit, maintenance, and optimization including but not limited to routine updates of customer profiles, validation of sales leads, maximization of database output and report generation. Collaborate with IT as needed to support system configurations, rules and updates as required.Monitor government spend database for prospective sales leads and disseminate leads to field sales team as appropriate.Generate and distribute routine and custom reports detailing quotes, log ins, win/loss ratios, PO status, monthly commission and GPR.

Search government spend database weekly to conduct key word searches for prospective sales leads and disseminate them to field sales team.Conduct market research to obtain competitor pricing, customer contact information, and track competitor sales of new and existing products. Main point of contact for Salesforce CRM. Review and update customer profiles, enter new sales data, validate sales leads, update Salesforce home page to reflect new sales, and audit database as necessary to ensure accuracy of data. Generate quote reports, log in reports, win/loss ratio reports, lost order report, PO reports, AI Opportunity reports, and EO demo data to track presale activity. Generate customers quotes as requested.Assist JEOL Ltd. by updating data in regional Salesforce database.Point of contact for Partners questions relating to JEOL Producst. Provides customer support for special configurations, gathers pricing data and provides timeline information.Collect, organize and electronically maintain sales lead information obtained through marketing events and inbound marketing efforts. Support Sales team by assisting with projects, providing technical support for CRM, and assist sales administration with setting up bidding accounts.

Peabody, Ma

Wakefield, Ma

Woburn, Ma

Coordinated marketing communications, customer training programs and sales support as well as worked with engineering and manufacturing to improve and troubleshoot product. Start-up B2B technology that deters employee theft and improves employee safety for retail distribution centers, shipping warehouses and other asset transfer facilities with large or high value inventories.

Salem, Ma

Organized and managed weekend events and tournaments, strategized sales plans and advised optimum inventory for trading cards and supplies by following market trends. Premier retailer with several locations in MA and NH. (P/T Volunteer)

Woburn, Ma 01801

Coordinated marketing communications and supported field sales. Start-up B2B technology that analyzes the composition of materials for scrap recycling, industrial alloy inspections, mining exploration and general research.

Woburn, Ma

Supported marketing activities. B2B technology that analyzes the composition of materials for scrap recycling, industrial alloy inspections, mining exploration, consumer safety screening, environmental remediation, forensic investigations and archaeological studies.(P/T while in College)

Assisted staff archaeologists by cataloging artifacts in database and cleaning and sorting artifacts. (P/T while in College)