Timothy Teets Email & Phone Number

Montvale, New Jersey, United States

- Research and provide personalized travel solutions to clients, considering their preferences and requirements to ensure best possible travel options.- Negotiate rates with vendors to secure cost-effective travel options.- Manage travel budgets and expenses, ensuring adherence to company policies and procedures.- Maintain relationships with key clients and vendors, fostering long-term partnerships.- Assist clients with all aspects of travel planning and arrangement, including flights, accommodations, car rentals, and other travel-related services.- Manage and update client profiles and travel preferences in our system.- Ensure that all travel bookings and related documents are accurate and delivered to clients in a timely manner.- Provide exceptional customer service by promptly addressing and resolving any travel-related issues or concerns that clients may have.- Monitor travel itineraries, including any changes or cancellations, and inform clients as necessary- Stay up to date with industry trends, travel regulations as well as changes in flight schedules and accommodations.- Collaborate with the sales team to identify potential business opportunities and contribute to the growth of the company.

Detroit, Michigan, United States

- Supervise daily operation ensuring ramp agents assigned all duties are accomplished safely and efficiently- Provide guidance and leadership to the team.- Communicate safety awareness to all employees and ensure ground handling operations always comply with airline, TSA and homeland security safety standards.- Investigate, report, and implement corrective action for any incident of aircraft, damage or employee injury and conducting coaching, as necessary.- Observe full compliance of uniform and appearance guidelines.- Ensure all daily, weekly, and monthly operational reports are submitted to ensure proper dissemination.- Investigate service failures including chargeable delays, baggage/cargo/mail mishandling.- Administer station operational plans such as FOD, safety and winter operations.- Maximize operational performance, adjusting to changes in operational need.- Flexible, working each shift to learn every aspect of a 24-hour operation.- Train/certify employees can properly operate machinery safely around aircraft and station.

Detroit, Michigan, United States

- Execute accurate weight and balance recording of aircraft departures to ensure the safety of the flight, the crew and passengers.- Lead crew efficiently and effectively to ensure safe and proper loading/unloading of baggage and cargo.- Cross trained in cabin and ramp operation servicing both mainline and regional aircraft.- Continuously learned tasks outside of my role leading to a position as Unit Manager.- Assisted in efficient sorting and placement of customer baggage to ensure efficient operation.

Detroit, Michigan, United States

- Observed safe ground-handling procedures around aircraft and ground service equipment includingsafety/performance checks.- Servicing of both mainline and regional aircraft as needed including lavatories, potable water.- Assisted in ramp setup and marshaling aircraft on the ramp.- Ensured careful, prompt and accurate transferring, uploading and downloading of cargo and customerbaggage.- Constantly communicated with flight crew and other ground personnel.- Operate a variety of ground handling equipment including belt loaders, push backs and tugs.

Dearborn, Mi

- Learned, referenced and applied knowledge of product regarding questions on the store, current sales and promotions, policies regarding payment and exchanges based on customer needs and preferences.- Recommended, selected and helped locate and obtain out-of-stock product and recommended alternative items if product is out of stock based on customer requests in person or via telephone.- Built relationships with customers to increase likelihood of repeat business.- Ensured superior customer experience by addressing customer concerns, demonstrating empathy andresolving issues in a gracious manner in accordance with company policy.- Received positive reviews acknowledging dedication to excellent customer service.- Trained and developed new associates on POS system and serve as a peer coach for new sales associates on key sales tactics.- Fostered a positive work environment by consistently treating all employees and customers with respectand consideration.- Conferred with store managers to obtain information about customer needs and preferences.

Laurel Park Place Mall

- Learn, reference and apply knowledge of product regarding questions on the store, current sales and promotions, policies regarding payment and exchanges based on customer needs and preferences.- Recommend, select and help locate and obtain out-of-stock product and recommended alternative items if product is out of stock based on customer requests in person or via telephone.- Build relationships with customers to increase likelihood of repeat business.- Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving issues in a gracious manner in accordance with company policy.- Confer with store managers to obtain information about customer needs and preferences.- Held keys and opened and closed POS system registers for beginning and end of day sales.

Southgate, Mi

- Greeted customers and provide excellent and consistent friendly guest service while promptly and empathetically handling guest concerns and complaints to try and build loyal clientele.- Demonstrated integrity and honesty while interacting with guests, team members and managers.- Reported to each shift on time and ready to work.- Single hand, operated the drive-through window and sales register quickly and efficiently.- Prepared a variety of quality products during high-volume, fast-paced operations while maintaining proper food safety practices, portion control and presentation within service goal times of 2-3 minutes according to customer’s orders or supervisor’s instructions.- Cooked and packaged large batches of food that were prepared to order or kept hot in designated containers and storage areas to prevent spoilage or cross-contamination until needed for later use to save staff time during busy hours.- Strictly followed all cash, security, inventory and labor policies and procedures.- Handled currency and credit transactions quickly and accurately.

Lincoln Park, Mi

- Took charge in supervisor’s absence.- Balanced cash register drawer.- Handled currency and credit transactions quickly and accurately.- Strictly followed all cash, security, inventory and labor policies and procedures.- Operated the drive-through window and front counter sales register quickly and efficiently.- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.- Diligently restocked workstations and display cases.

Bachelor'S Of Arts, Psychology, 2.8

I switched my major from pre-nursing to psychology in order to obtain my degree in psychology which I have a passion for but also to be.

Psychology And Nursing

Psychology

I took an intro to Psychology course as part of my duel-enrollment at Henry Ford Academy.

High School Diploma

Activities and Societies: 4H Club, Art and Newspaper ClubI transferred to HFA my senior year to better my education, the classes were.

Education record

Bachelor'S Degree, Psychology

Activities and Societies: Active board member of the Gay, Straight Alliance.