Timothy Tompkins Email & Phone Number

San Francisco Bay Area

Greater San Diego Area

• Oversee QA manual testing of Android Print Service Plugin and iOS HP Smart applications• Create procedures to verify features and changes in application software with TestRail• Manage the agile testing schedule of the onsite and offshore test team• Use JIRA project tracking software to create, validate, and manage bugs to help identify and quantify issues for further analysis and testing• Validate applications are functioning and behaving as defined in developer user stories• Use Android Studio Logcat to capture and investigate Android application debug logs• Coordinate with the development team to formulate testing of application modifications• Participate in agile sprint planning and daily scrum meetings to optimize testing solutions• Manage and oversee weekly defect triage meetings with developers and test teams• Complete and deliver sprint objectives on a biweekly schedule

Greater San Diego Area

• Assess and document the features and capabilities of a product• Create in-depth product evaluations to capture user’s experience of products• Create detailed Powerpoint reports of user feedback that present data in a clear way• Conduct online meetings through Skype to present customer data results to developers • Communicate and coordinate with teams in San Diego, Singapore, and Shanghai• Perform regression testing with software and firmware of printers by retesting old and new builds to verify functionality and behavior is consistent and expected• Examine, characterize, and map out the individual operational components of the printer hardware for reliability testing• Develop and run test procedures for reliability testing that will stress test and capture data of the durability and lifespan of components under test • Track, organize, and maintain the test devices and equipment in the lab• Oversee and delegate tasks to testing team

Greater San Diego Area

• Identify and input detailed failure reports on products under test into a database• Create and maintain restore images of operating systems on all test computers in the lab• Create in depth instructions detailing how to operate software for test team• Communicate with engineers local and abroad on documented issues and concerns• Perform extended and detailed testing with the software, firmware, and hardware of printers• Perform visual inspections of the materials, supplies, and hardware of shipped units• Breakdown and reconstruct printer hardware to identify and resolve quality issues• Operate terminal programs to send debug commands, view the status, and query test printers• Maintain data in excel spreadsheets of completed and in-progress testing

Greater San Diego Area

• Run software tools to execute automated print job scripts to printers under test• Examine the hardware and print output of the printers under test for any issues• Write up reports and input failures that have occurred into defect forms• Follow instructions of written test procedures• Download firmware files and perform code updates on printers under test• Write up detailed pass downs for following shift operators to review