Lead Technician
CurrentLaptop and desktop computer repairs. Remote support for business and home users. Custom-built desktop systems, including high-end gaming computers, redundant drive server systems, and more.
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area 339, 508, 401, and 781
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Tim Wakelin is listed as Lead Technician at PC Network Guys, based in Carver, Massachusetts, United States. AeroLeads shows phone signal with area code 339, 508, 401, 781 and a matched LinkedIn profile for Tim Wakelin.
Tim Wakelin previously worked as National Account Manager at Everything Maintenance (Formerly Tlic Worldwide) and Sales Service Representative at Herff Jones, Inc. Tim Wakelin holds Mcse, It (Microsoft Certifications) from New Horizons Computer Learning Center.
MCP Certified in Windows and Windows Server Operating Systems.Over 20 years of computer hardware support, customization, configuration, and building skills.Fluent in all Microsoft Office products, familiar with Access. Superior telephone skills, with strong upselling and cross-selling experience.Superb customer skills, working with both external customers and internal colleagues to provide timely and concise solutions.Specialties: anti virus, call center, computer hardware, email, fax, networking, inside sales, packaging, printers, receiving, recording, sales, shipping, telephone skills, ups, Windows Desktop Support
Listed skills include Computer Hardware, Call Center, Shipping, Telephone Skills, and 11 others.
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Wareham, MA
Laptop and desktop computer repairs. Remote support for business and home users. Custom-built desktop systems, including high-end gaming computers, redundant drive server systems, and more.
Made outgoing calls to customers and vendors for computer antivirus software sales. Managed the software and hardware licensing renewals for over 75 accounts. Maintained all daily customer contact records in database. Performed basic IT functions for the office.
Answered incoming calls from customers and sales representatives. Coordinated delivery dates with production and shipping departments to ensure speedy order fulfillment. Acted as point of contact for customers and sales representatives for twelve states. Maintained files of all shipments for tracking and billing purposes.
Processed time-sensitive orders and answered customer questions via telephone, email and fax. Completed special quotations and build specifications for outside sales representatives. Performed Shipping and Receiving tasks, including packaging, shipping, tracking, and receiving. Maintained a knowledge of over 40 product lines of different computer and.
Completed trainings for customers and coworkers who needed a knowledge of web conferencing. Maintained and managed the database of all customer accounts within the two Web Conferencing Systems. Assisted IT Department with new PC configurations and set-ups and PC relocations. Worked in call center assisting both audio and web customers with call booking.
Handled Key Sales Accounts within the company. Fielded incoming sales calls from existing customers. Quickly learned and maintained over fifteen different product lines. Assisted the shipping and IT departments as needed. Created a spreadsheet to calculate the cutting charges of the extruded aluminum product, which required one simple input on the user's.
Training for MCSE certification, to be completed around the end of December.
Activities and Societies: American Marketing Association
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Tim Wakelin works for PC Network Guys.
Tim Wakelin is listed as Lead Technician at PC Network Guys.
AeroLeads has found 9 phone signal(s) with area code 339, 508, 401, 781 for Tim Wakelin at PC Network Guys.
Tim Wakelin is based in Carver, Massachusetts, United States while working with PC Network Guys.
Tim Wakelin has worked for Pc Network Guys, Everything Maintenance (Formerly Tlic Worldwide), Herff Jones, Inc, Nri Data & Business Products, and Bt Conferencing.
You can use AeroLeads to view verified contact signals for Tim Wakelin at PC Network Guys, including work email, phone, and LinkedIn data when available.
Tim Wakelin holds Mcse, It (Microsoft Certifications) from New Horizons Computer Learning Center.
Tim Wakelin is listed with skills including Computer Hardware, Call Center, Shipping, Telephone Skills, Printers, Telecommunications, Access, and Call Centers.
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