Tim Parsons Email and Phone Number

My passion is consulting with great companies to Maximize the Customer Experience through providing Innovative IT Solutions and Inspiring Teams to Get Results!By working in partnership as a 'Thought Leader’ across the organization, I ensure objectives and goals are achieved through proven results in: developing and implementing processes that improve quality and reduce costs; building collaborative and effective vendor relationships; business and IT alignment and project management. I have delivered multiple successful projects and programs within the IT Tech, Software, Mobile, Market Research, Automotive, Quick Service Retail (QSR), Logistics and Manufacturing industries. ► Areas of Expertise ◄■ Executive Leadership ■ Small/Medium/Large-scale Project/Program Management ■ Contact Center Optimization■ New Business Development ■ Strategic Planning ■ Account Portfolio Management■ Financial Management/Analysis ■ Business/Revenue Growth■ Market Research ■ Vendor Selection/Management Strategy■ Organizational Restructuring ■ Operations/Change Management ■ Customer Retention & Loyalty Programs ■ Resource Management ■ Training & Learning Development■ Technology Integration■ Digital / Mobile Development■ SDLC Lifecycle■ Agile, Waterfall Methodologies