Tim Pritchard Email and Phone Number
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Tim has worked in insight, strategy, and consulting roles throughout his career.In 2016 Tim was promoted into a new role, to spearhead Kantar's drive into the real-time, transactional CX/VoC space, creating a CX narrative and offer, and recruiting a new team. With a powerful go-to-market strategy, he strengthened existing relationships with CX platform partners, Medallia and Qualtrics, secured new CX/VoC contracts worth £30m, and grew the team, which now comprises 50 truly best-in-class CX experts. Appointed to the UK Board in 2019, Tim subsequently joined Kantar’s Global CX Steering Board.In January 2022, Tim was promoted into a new global role, managing Kantar’s long established and fast-growing relationship with Medallia. After Deloitte, Kantar is Medallia’s largest global partner, using its technology platform to power the majority of Kantar’s most complex CX programmes.Tim works with brands from a variety of sectors (auto, b2b, consumer electronics, financial services, retail, telco, travel & leisure, utilities) to define, track and activate their CX strategies, establishing priorities for improvement action, driving customer engagement, ultimately delivering commercial ROI, enhanced brand equity and shareholder value from their CX investment and related CX efforts.Clients include AkzoNobel, Avis Budget, Halfords, Hyundai, Lloyds Banking Group, Nationwide Building Society, Nissan, Orange, PepsiCo, Post Office, Rubix, Scottish Power, Suzuki, Tesco, Virgin Atlantic, Vodafone, and WPP.
Kantar
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Global Partnership Lead - MedalliaKantar Aug 2022 - PresentLondon, England, United KingdomPromoted into new global role, managing Kantar’s long established and fast-growing relationship with Medallia. After Deloitte, Kantar is Medallia’s largest global partner. We use their technology platform to power the majority of Kantar’s most complex CX programmes. Member of Kantar's Global CX Leadership Team.
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Managing Director, Customer Experience - Board Director, Uk & IrelandKantar Apr 2019 - Aug 2022London, United KingdomResponsible for developing and activating our go-to-market strategy for CX, leading client relationships and business development activity, ensuring Kantar UK & Ireland continues to be the recognised global centre of excellence for CX management. Full P&L responsibility for Kantar's CX practice for the UK & Ireland, a team of 50 CX experts. Promoted to the Kantar UK & Ireland Board, April 2019, and to Kantar's Global CX Steering Board.
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Managing Director, Customer ExperienceKantar Jul 2016 - Mar 2019London, United KingdomPromoted into newly created role, to lead Kantar's new business drive into the real-time, transactional Customer Experience (CX) space. Created a CX vision, narrative and offer. Recruited a new team. Developed a strong go-to-market strategy. Strengthened existing relationships with CX platform partners, Medallia and Qualtrics. Secured new CX contracts worth more than £20m in first 18 months.
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Group Director, Head Of Client Development, Technology & FinanceKantar Nov 2015 - Jun 2016London, United KingdomHead of client development for this 70-strong client practice at Kantar TNS (now Kantar). Part of the leadership team. Line management responsibility for several Directors and Associate Directors. P&L responsibility. Head of new business development and existing client growth. Established a culture of learning and mentoring to create a motivated, high-performing team (most profitable UK division).
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Group Client Services Director, TechnologyKantar Jun 2006 - Oct 2015London, United KingdomPromoted to lead this 40-strong client practice following the Feb 2009 merger of TNS (now Kantar) and Research International. P&L responsibility. Global & Regional (EMEA) Account Director for various clients.
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Group Director, Head Of TechnologyKantar Jan 2003 - May 2006London, United KingdomPromoted to lead this 18-strong client practice at NFO WorldGroup (now Kantar) following the acquisition by Interpublic Group.
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Client Services Director, TechnologyKantar Sep 1998 - Dec 2002London, United KingdomHead hunted to lead business development for the Technology client practice of Infratest Burke (now Kantar). Grew revenues tenfold and expanded team from 5 to 18 FTEs.
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Business Development Director, EuropeRonin Corporation Jun 1996 - Aug 1998London, United KingdomHead hunted to lead business development for RONIN's newly opened European HQ in London. -
Account DirectorBenchmark Research Oct 1991 - May 1996Swanley, KentJoined as Business Development Manager, promoted to Account Director. -
Business Development ManagerAt&T Aug 1990 - Sep 1991London, United KingdomBusiness development (London sales region) for mobile communications solutions at AirCall, a division of BellSouth (now AT&T). -
Account PlannerWard O'Bryan Advertising Oct 1987 - Feb 1990London, United KingdomFirst job after University. Promoted twice, reported directly to Planning Director.
Tim Pritchard Skills
Tim Pritchard Education Details
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Wpp Maestro -
Marketing
Frequently Asked Questions about Tim Pritchard
What company does Tim Pritchard work for?
Tim Pritchard works for Kantar
What is Tim Pritchard's role at the current company?
Tim Pritchard's current role is Global Partnership Lead, Medallia - Kantar. CX expert. Global CX Steering Board member, Kantar..
What is Tim Pritchard's email address?
Tim Pritchard's email address is ti****@****bal.com
What is Tim Pritchard's direct phone number?
Tim Pritchard's direct phone number is +4420765*****
What schools did Tim Pritchard attend?
Tim Pritchard attended Wpp Maestro, De Montfort University.
What are some of Tim Pritchard's interests?
Tim Pritchard has interest in Family, Football, Uk Stock Market, Escaping To Our Isle Of Wight Cottage, Stocks And Shares, Horse Racing, Racing, Golf.
What skills is Tim Pritchard known for?
Tim Pritchard has skills like Customer Insight, Segmentation, Market Research, Marketing Research, Advertising Research, Brand Equity, Consumer Behavior, Customer Experience, Customer Loyalty, Business Development, Customer Satisfaction, Primary Research.
Who are Tim Pritchard's colleagues?
Tim Pritchard's colleagues are Vikram Singh, Rochelle Furtado, Puspanjali Swain, Liesl Osborne, Raju Salunke, Siva Manivannan, Ankita Karl.
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Tim Pritchard
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Tim Pritchard
Executive Director, Head Of Content And Responsible Media @ Mg Omd | Sustainability, Social Media, Purpose-Driven MarketingLondon8omd.com, comcast.net, gmail.com, gmail.com, yahoo.com, gmail.com, acquirepublishing.nl, mgomd.com2 +173161XXXXX
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