Tim Taplin Email & Phone Number

Completes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment. Maintains professional and technical knowledge by attending educational conferences; reviewing professional publications; establishing personal networks.Maintains operations by enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed.

Facilitated group discussions and meetings in order to improve work efficiencyMaintained an up-to-date knowledge of all store programs and promotions and communicated these programs and events to customers and associatesUtilized conflict resolution skills, keen sensitivity and strengths in the identification of specific issues; able to clarify and prioritize issues for resolution Handled vendor and customer issues effectively and promptly by applying problem solving, relationship management and communication skillsApplied extensive knowledge of sales techniques gained through experience and sales coursesCreated positive working relationships with vendors, customers and co-workersTracked shipments and movement of merchandiseIncreased sales through effective displays and merchandising Ensured proper maintenance and organization of sales floor so that its appearance was inviting to customers Managed to ensure that merchandise was received appropriately and efficiently and safely delivered to the sales floor Took appropriate actions to minimize shrink Verified deposits, markdowns, deliveries, time slips, refunds, etc. Followed standard operating procedures to open and close the store when scheduled

Participated in all aspects of set-up, tear-down and evaluation Conducted registration process for participants ensuring events ran seamlesslyMonitored participants to ensure tasks were completed correctly; recorded participant resultsResearched and acquired required materials for eventsCoordinated volunteers and provided encouragement for staff and participants

Post Grad Certificate, Sports And Event Marketing

Diploma, Advertising