Tim Tucker Email & Phone Number

Sunnyvale, Ca, Us

Our team is the critical link connecting sales and operations teams with the product managers and engineers who build our GTM enterprise platform. From lead to opportunity to customer and growth our team shepherds development and change management of the systems and tools our SD, AE, RM and CS teams rely on to get stuff done. Key recent projects center on our CRM migration from SFDC to MS Dynamics.

Sunnyvale, Ca, Us

As the CRM Strategy team lead on our cross line-of-business sales operations team, my work is focused on ensuring our sales ops teams can work effectively in Microsoft Dynamics and SFDC. Critical focus areas include development backlog governance management, migration projects leadership and ensuring data hygiene. Key contributions include:- Led cross-functional CRM cleanup team correcting 4000 account errors driving $1.6B in revenue- Defined, implemented and managed backlog governance process for CRM development- Manage communications on systems and tools development across sales operations

Sunnyvale, Ca, Us

Served as the global lead for key initiatives impacting LinkedIn Learning Solutions' sales and SOps organizations. Key contributions included:- Managed SFDC to Dynamics CRM migration for $1B LinkedIn Learning business- Drove functional analysis and defined sales ops user requirements for Dynamics CRM development - Drove operational initiatives for $10M migration of Lynda Library customers to LinkedIn Learning

Dallas, Tx, Us

AT&T Business Marketing's Strategic Execution Office is a "small but mighty" team focused on ensuring coordinated and effective go-to-market efforts across marketing, sales and finance. On this team I consulted with sales and marketing leadership to define data-driven reporting and best practices. My role was to coordinate and promote a shared analytical approach across functional teams to enable timely, fact-based decision making in order to grow the business.

Dallas, Tx, Us

AT&T Business' Skills Transformation Office directed an enterprise-level training initiative driving a culture of continuous learning across AT&T Business. My role centered on building and managing a 40-person cross-functional "ambassador" team to promote adoption of AT&T's new Learning Management System (LMS). Through direct partnership and sponsorship from the business unit leader we increased system utilization by 20% in 3 months.

Dallas, Tx, Us

In this role I led training and user enablement efforts for AT&T Business' business intelligence (BI) tool. Using a Microstrategy BI platform our team consolidated reporting on the full sales cycle into a unified tool. In addition to marketing the platform and leading training and adoption efforts across sales, operations, marketing and finance, my team also consulted with sales and operations leadership on strategic analytics and data-driven decision making.

Dallas, Tx, Us

In this job I leveraged the best practices developed as a regional Sales Operations Manager to promote process and program efficiency at a national level. My work focused on annual business planning, sales forecasting, results reporting, CRM system development, contract management and sales enablement. As a project manager, I led our CRM system migration for all commercial segments during this time.

Dallas, Tx, Us

Directed sales operations for AT&T’s western region B2B mobility sales team. Functioned as Chief of Staff for Western Region Vice President of Sales. Managed headcount, quota & territory design, performance management, reporting and strategic planning. Cross-functional lead for wireline partners, finance, marketing and change management. Coordinated sales enablement training including on-boarding, sales training and sales tool stack utilization.

Richmond, California, Us

Drove development of new business for commercial construction company. Managed project to upgrade 130 Pacific Gas & Electric customer service centers to ADA compliance.

Dallas, Texas, Us

Project manager focused on retail store and point of sale systems and support.Reduced training costs by $1.2M annually through creation of online EH&S training.Led functional analysis for retail POS development, training and design initiatives.

Dallas, Tx, Us

Supervised a regional operations team supporting the mid-market business to business sales team for the western United States. Responsibilities included business planning, territory design, compensation, funnel management and program compliance.

Sales Recognition Manager - Drove 25% annual growth by designing and implementing sales recognition and commission programs. Led cross-functional partnerships with sales, marketing, finance and human resources. Sales Reports Analyst - Pivoted $120M sales leadership team into fact based activity and financial reporting model. Indirect Sales Representative – Partnered with indirect sales accounts to grow sales territory 40% YOY. Developed sales quality award program to reduce churn by 35%.