• Ohioline Website Manager• Ohioline Managing Editor• Extension Publishing Editor and Proofreader• Extension/4-H Book Editor and ProofreaderHighlights:- Increased Ohioline page views by 300,000 in 2021 (1.8 million total)- Increased Ohioline page views an additional 200,000 in 2022 (2 million total)- Boosted direct search from 13% in 2021 to 81% in 2022 through SEO- Achieved a 100% quality assurance Monsido rating on Ohioline (no misspellings, broken images, or broken links)

- Oversee copywriting function of creative team- Lead copywriter for print, digital, and multimedia promotions - Coordinate with product specialists, designers, and marketing managers to develop product messages that communicate the appropriate features, benefits, and competitive attributes of products- Proofread case studies, white papers, digital materials, and brochures- Lead three-person team in creation of copy style guide - Write blog posts for the Creative Advertising department

- Member of Total Loss Automobile group- Obtained West Virginia Claims Adjuster license

• Contract procedure writer for Nationwide public and private retirement programs• Interview Subject Matter Experts to write, design, and publish procedures for public and private retirement plans and services• Manage content development and process mapping of procedures by engaging subject matter experts, vice presidents, instructional technologists, and procedural team members• Utilize Sharepoint for document storage and team collaboration• Deliver procedures that inform the end user and meet legal compliance standards

• Contract technical writer for Huntington National Bank• Use writing and design skills to create new banking procedures for HNB's new software platform• Lead procedural development for HNB's Secondary Marketing department to direct activities such as loan pool management, rate locking processes, loan modification, and other portfolio activities for VA, FHA, GNMA, FHLB, FNMA and FHLMC loans• Collaborate with SMEs and other content experts to create procedural documentation (procedures and process maps), conduct review cycles, and meet legal compliance standards

• Contract copywriter for Nationwide Retirement Solutions creative team• Conceptualize messages for products serving public and private sector accounts, including Post Employment Health Plans, Voluntary Employees' Beneficiary Association trusts, 457 plans, IRAs, and other retirement-related products • Coordinate with product specialists, designers and marketing managers to develop product messages that communicate the appropriate features, benefits and competitive attributes of products• Incorporate necessary disclosures into all copy to meet legal compliance standards

• Contracted through Aquent as a copywriter for the McGraw Hill Specialized Solutions product marketing team.• Create new and edit existing copy for all subject areas in the Specialized Solutions product line which serves educational markets including gifted and talented, adult learners, students in need of remediation and GED students.• Coordinate with product specialists, designers and marketing managers to develop product messages that communicate the appropriate features, benefits and competitive attributes of products.• Incorporate the research-based design and Common Core elements that are embedded in a product’s curriculum into its message.• Write copy for email campaigns, web microsites and print collateral.

• Contracted through The Creative Group - Robert Half International as a technical writer for Default banking procedures at JPMorgan Chase.• Appointed to one of four team lead positions to manage incoming consultants.• Conducted training for incoming writers on use of Dreamweaver in procedural writing.• Write, format and publish JP Morgan Chase (JPMC) mortgage procedures.• Collaborate with JPMC subject matter experts, legal compliance personnel, and line-of-business vice presidents to develop and publish banking procedures.• Ensure that all materials meet JPMC style and legal requirements.• Utilize Adobe Dreamweaver to write, format and publish html documents in JPMC information management system.

Published three novels (Young Adult, Adult Thriller, and Dark Fantasy) under a pen name.

Oversee and perform marketing duties related to the educational service center and client school districts, including writing and placing press releases in local media, managing video production and graphic design functions, and scheduling media interviews and press conferences. Lead ten-person team to manage a 33,000 square foot conference center, a print shop, facilities maintenance, public fingerprinting/background checks, and tenant leases. Manage $250K budget. Develop and implement policy, rules and procedures for conference center operations.

Develop and implement marketing and sales support programs and materials for a sales force of 250+. KEY CONTRIBUTION:•Designed and implemented direct mail campaign that provided $2 million in sales leads.