Operations Manager - Emea @ Kellyocg
Current- As an Operations Manager I’m responsible for:
- Managing and motivating a team of Talent Supply Chain Consultants to perform at exceptional levels through defining clear expectations, delegation, training, empowerment, coaching, recognition, career development.
- Utilizes the Shared Service Center and other suppliers as appropriate to ensure a seamless and efficient execution of all services provided
- Participates as active member of the management team by carrying out additional responsibilities and leading projects that promote best practice sharing
- Managing the implementation and execution of service delivery processes including program plans, budgets, and work breakdown structure
- Track and monitor the achievement of program goals, KPI’s and SLAs, financial performance, service delivery, recruiting and retention, business retention, business growth