Tim Weir Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

Helping enterprise customers, digital media companies, and brands manage and host their large-scale websites on WordPress. The WordPress VIP team is a division of Automattic Inc., the company behind WordPress.com, WooCommerce, Parse.ly, and more!

Washington D.C. Metro Area

• Led, developed, and motivated a team of six Customer Success Managers to increase retention by 30% for $15MM+ book of business.
• Spearheaded onboarding/implementation process that established efficiency and client satisfaction within the first 90-days of customer lifecycle.
• Championed new software integrations process that reduced time to integrate by 50%.
• Established playbooks that centralized solutions to issues identified during onboarding.

Washington D.C. Metro Area

• Renewed 90% of book of business year-over-year.
• Improved customer digital and social strategies through analytical consultations.
• Productized agency audit service offering to improve efficiency by 50%.
• Operationalized scoping process which led to a 5% increase in recurring revenue.

Greater Chicago Area

• Drove development and execution of annual integrated marketing plans for CPG clients.
• Championed CPG campaign development that led to a 10% increase in sales.
• Conducted monthly sales analyses for customer that led to a 15% increase in budget.
• Maintained revenue and profitability standards for $5MM+ profit and loss statement.

Greater Chicago Area

• Surpassed 80% of sales representatives in revenue generated in Q3 of 2016.
• Converted 10% of sales opportunities in Q3 of 2016.

Greater Chicago Area

• Led software implementation initiative that refocused internal efficiencies for 225+ employees and eliminated areas of over-servicing customers.
• Supervised IT and operational infrastructure team that saved 3% in budget year-over-year.
• Headed the redevelopment of Standard Operating Procedures (SOPs) to meet all customer compliance standards.

Greater Chicago Area

• Captained Procter & Gamble marketing teams with annual budgets of $1MM and $900M respectively.
• Delivered a 5% increase in sales at a declining retailer.
• Mentored three Assistant Account Executives to the Account Executive level.
• Maintained revenue and profitability standards for $3MM+ profit and loss statement.

Greater Chicago Area

• Revitalized financial processes that led to reduction in monthly outstanding receivables.
• Performed monthly variance analysis for executive team on retail department $6MM profit and loss statement.
• Assisted in year-end journal entries for retail department which led to reduction in overall accounting expenses.
• Empowered two individuals to get to the Financial Analyst level.

Greater Chicago Area

• Oversaw 10-15 client profit and loss statements.
• Managed all 1099 tax documentation for company.
• Performed monthly variance analyses.

Greater Chicago Area

• Controlled Accounts Payable and Accounts Receivable entry process.
• Assisted VP of Finance and HR with day-to-day operations.

• Assisted Regional Director in all game management and day-to-day operations.

Master Of Business Administration (Mba), Economics

Graduated Magna Cum Laude

Bachelor Of Science, Business Administration; Finance And Marketing

Activities and Societies: Varsity Soccer, Student Athlete Advisory Committee (SAAC), Chi Alpha Sigma (Athletic Honor Society), Beta Gamma.

Undergraduate Coursework

Activities and Societies: Varsity Soccer

Education record