Discussed with customers in detail to provide information about available products and policies, for all product lines, including health insurance, dental insurance, and life insurance plans and benefits.Served customers with knowledgeable, friendly support at every stage of insurance needs for health, dental and life insurance for employers.Built relationships with customers to promote long term business growth. Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.Contributed to team objectives in fast-paced environment.Prioritized tasks and projects to meet tight deadlines.Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.Worked independently with minimal supervision.

Educated customers about billing, payment processing and support policies, procedures, appointments, special order requests, and arranging merchandise pick-up.Helped customers every day with positive attitude and focus on customer satisfaction.Offered advice and assistance to customers, paying attention to special needs or wants.Recommended products to customers, thoroughly explaining details, with extensive knowledge of products and services and creating welcoming, positive experiences.