Provides counsel and advice to top management on significant Operating Effectiveness matters, often requiring coordination between organizations. Identifies and facilitates process design changes and executes process improvement initiatives. Leads and manages larger and more complex cross-functional process improvement projects. Updates project status to area leaders and business leadership. Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Researches best business practices within and outside the organization to establish benchmark data. Recommends solutions and best practices. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost. Determines how new information technologies can support reengineering business processes. Specializes in benchmarking, business process analysis and reengineering, change management and measurement, process-driven systems requirements. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex Operating Effectiveness assignments.

Counseled and advised top management on significant Business Project Management matters, often requiring coordination between organizations. Led mid-sized time-limited project or components of a larger project and directed one or more teams of business consultants involved in the evaluation of systems requirements and/or the development of new procedures/processes/or policy solutions to address highly complex business needs. Managed cross-functional strategic projects, provided content/idea creation, and responsible for managing and synthesizing strategic topics. Responsible for development and maintenance of initiative-specific project plans, quantifying the risks and impact, and executing towards solutions.