• Provide exemplary service to a wide variety of customers• Responsible for multiple opening shifts, working solo while managing alcohol and food deliveries as well as taking care of customer’s needs• Assist in training new employees• Responsible for opening and closing the cash drawer at the beginning and end of shifts, as well as calculating tips for all employees working during those shifts• Maintaining proper stock• Maintaining cleanliness standards• Ensure customer safety by deescalating situations that include inebriated individuals

• Provide primary support to the Managing Partner, Partner, and Director of Operations and Marketing, including calendar management, travel booking, receipt tracking, and various personal tasks • Provide basic office support to the Director of Business Development, Director of Finance, and HR Manager• Provide basic IT support to all staff• Maintain various accounts for office operational needs, such as printer maintenance, water and coffee machine maintenance and supplies, Verizon and T-Mobile, Costco, Amazon, and Quench• Manage office operations such as stock levels and supply ordering, office maintenance, and minor event planning• Manage operational tasks such as maintaining and tracking IT equipment, Professional Engineer licensing in various states, Business licensing in various states, taking notes in Senior Leadership and Senior Project Manager meetings, hosting Off The Street Club Time To Excel weekly tutoring and other various tasks as assigned

• Support a team of four, including the Managing Director, a Partner, and two Vice Presidents• Support four company consultants with travel booking, expenses, and various projects as needed• Calendar and schedule management, including re-scheduling and adjusting appointments as necessary• Travel booking and management, coordinating with Executive Assistants across all departments for collaborative trips• Expense processing via Concur, ensuring compliance with government and company policies• Preparing meetings/meeting spaces• Office supply and kitchen stocking• Backup support for the other Executive Assistants in the office, as well as the receptionist.• Assist with personal tasks for team including personal bill payments, planning family trips, keeping families updated on business travel, sending out holiday cards, etc.

• Support all four US Recruiting Representatives, focusing on Financial Advisory Services and Strategic Consulting firm wide, and Campus recruiting locally. Assist with lateral Corporate Finance and Financial Restructuring locally as needed.• Reach out and coordinate directly with candidates, scheduling phone and in-person interviews throughout the recruiting process and coordinating candidate travel when necessary. • Assist with resume pulls, database tracking through Taleo, and initial resume screening.• Reach out to potential candidates through LinkedIn.• Manage job postings on additional external websites as specified by Strategic Consulting. • Coordinate and attend local Campus Recruiting networking events.• Coordinate local Summer Intern program, including coordinating final decisions between multiple departments, collecting program feedback, planning and hosting networking events, and coordinating internship gift items.• Manage candidates while in-office locally. • Backup assistance for both Recruiting Representatives in London

• Support a team of up to 17, including Managing Directors, Directors, Vice Presidents, Associates and Analysts.• Coordinate travel arrangements for all members of the department via online interface or phone, working with our chosen travel agency.• Process and file expense reports for all members of the department, ensuring compliance with all company reimbursement policies.• Coordinate recruitment interview schedules as well as candidate testing and travel for the department. • Assist as needed with candidate recruitment and interview schedules for the entire office.• Answer and screen incoming calls for the officers in the department.• Backup administrative assistant for the Healthcare department, including coordinating travel, meeting arrangements and processing expenses as needed.• Assist with personal tasks and errands as needed.• Monitor and coordinate schedules of the Managing Directors, Directors and Vice Presidents.

During my evenings, I handled the operational duties for Waltzing Mechanics, including Human Relations, casting assistance, stage management, and technical staff recruitment.

- Maintain, post and file monthly reports, such as the Media, Project Cost, Social Media, Mail Monitor, and Project Log. This includes maintaining the Major Association List and Fact Sheet on a quarterly basis.- Create and track the return of Healthcare Executive author agreements, as well as create and mail the thank you letters and complimentary copies of the magazine. - Assist with general as well as social media monitoring via Meltwater, Facebook, Twitter, and LinkedIn.- Coordinate ACHe-news advertising and billing. - Coordinate Resource Center materials and periodical subscriptions. As part of a team, strategically restructured Resource Center to improve relevance and usage.- Maintain scheduling and travel for the vice president, communications and marketing.- Create and organize press passes and press information packets for the Congress on Healthcare Leadership.- Coordinate staff photos for the yearly annual report, Chairman photos for the lobby, as well as calligraphy and framing for the Chairman photos.- Produce weekly check requests.- Assist with updating yearly budgets and monitoring budgets throughout the year.- Create the monthly on-hold message.- Process all mailing list requests. - Back up support for the Production Specialist. - Photography assistant for the Graphic Design Specialist- Assist in choosing new vendors for various projects, such as media monitoring and video production.- Assist in data entry for the ACHE Congress on Healthcare Leadership mobile app.- Provide proofreading assistance to other departments.- General administrative responsibilities such as ordering departmental supplies, shipping packages via UPS Campus Ship, answering general departmental phone calls, and assisting with front desk coverage as needed.

I was a bartender at the concession counter during shows.

I stage managed all shows performed between 2008 and 2010 with Hubris Productions. I then stepped into a production manager role and provided timelines and follow up on projects within the theater company, as well as serving on the New Works Committee, and as a casting coordinator.

Manage multi-line phone system, including transferring calls, facilitating conference calls, and parking calls.Create daily market data reports comparing competitor's daily volume and open interest to our own using Microsoft Excel. Create custom data reports for high profile trading clients using Microsoft Excel.Calculate monthly volume and open interest, then compile data for monthly published reports.Main liaison with various office supply, food, and promotional vendors. Working specifically with Garvey's Office Supply, Coffee Unlimited, Hinkley's, Yes Promotions, LogoDance, Print X-Press, and Cushing and Co. Printing. Responsible for inventory control of all office supplies. Facility building work orders, including interacting and building relationships with building maintenance personnel.Responsible for staff attendance management, including tracking in Manager Assistant 3.0 as well as in a Microsoft Outlook shared calendar.Responsible for organization of shared office areas, such as the kitchen and the supply room.Main liaison for initial membership questionnaires.Responsible for assisting accounting in balancing procedures. Worked with multiple departments for specific projects as needed, including accounting, IT, human resources, and membership.

Opening and Closing stores, studying information regarding featured artists, working with customers, monitoring inventory levels and needs, and training new employees. Assisted during the Holiday season in 2008 and 2009.

Trained employees on various duties, including customer service, sales techniques, cash register use, processing shipment, and ensuring company visual standards are met. Opening and closing store, prepare nightly deposits, complete daily and weekly sales reports, and assist with bi-annual inventory of the store.

Supervised college students as they built theatrical sets, ensuring that safety standards and as well as all technical needs were met. Found and managed volunteers to run tech systems for performances and served as contact and technical director for outside groups.

Customer service, opening and closing of the store, processing shipment and nightly bank deposits.

While on summer break in college, I updated client files, used excel to create a customer-mailing database, and supported office staff in various duties.