Tina Layne Email & Phone Number

55 Ferncroft Rd Ste 300, Danvers, Ma 01923

• Produced timely and accurate reports of findings.• Gathered proof of activities through video recordings, photographs, and statements.• Investigate background of claimants and witnesses to uncover past criminal activity. • Review gathered information to assess or detect issues.• Prepared case summaries highlighting investigated findings.• Maintain professional integrity and credibility, adhering to applicable laws and regulations.• Research computer databases, public records, and legal filings to compile accurate information for investigations.• Videotape suspect's daily activities. • Conduct research for insurance claims to expose stolen funds and fraudulent claims.• Perform assignments within investigative scope of competency to meet client needs.• Interview witnesses, family members and acquaintances of crime suspects and victims.• Researched public records, social media, and pertinent private records.

St John, Washington, United States

• Oversee the care of children.• Supervised and maintained medical, dental, and mental health care.• Supported and assisted with emotional distress, educational needs, activities, and general wellbeing.• Utilized child development techniques to assist with healthy relationships and positive play therapy.• Supported the goals of PT, OT, medical providers, and speech therapy assisted with transportation and meeting goals outlined by care plans.• Promoted healthy development and relationships with siblings, parents, extended family, and friends.• Create reports and presentations and coordinated with parents, education, and medical providers to meet the needs and goals of the children.

Colfax, Washington, United States

* Assist Building Inspector and/or County Planner with public inquiries pertaining to County codes and ordinances governing land use, development and construction, and permits required.* Provide information to the public concerning permit regulations.* Assist with reviews of construction plans and details on residential and minor structures for compliance with building, mechanical, zoning, flood, and energy codes.* Issue building and other departmental permits according to established methods.* Check permit applications for compliance with state and federal codes.* Schedule inspection requests for Building Inspector.* Monitor the status of permits and applications to ensure timely review.* Assist Building Inspector with field inspections.* Conducted field inspections.* Respond to inquiries from the public on general building, planning, and zoning matters.* Assist with research and preparation of grant applications.* Excellent communication both orally and in writing.* Received payment and cash handling.* Clerical duties: sorting and filing, operation of general office equipment, record keeping, data entry, photocopying and collating, answering routine phone calls.

Fairchild Afb, Spokane, Wa

• Serve as the focal point for administering the installation drug testing program.• Collect and manage day to day urine specimen collection activities while providing high-quality customer service and security to service members.• Verify service member identity and compliance with drug testing rules and regulations.• Perform compliance of HIPPA, strong attention to detail and identify potential compliance issues.• Quality assurance.• Document training for observers and service members and direct observers and service members during the collection process.• Maintain and manage drug testing records, supplies, and collected specimens in a secured location in accordance with DDRP, Lab, ANG and JAG regulations.• Verify and ensure specimens and documents are managed, stored, processed, and shipped to the lab following DDRP, Lab, ANG and JAG requirements and regulations.

Spokane, Washington, United States

• Provided day to day to care for client, including assistance with performing daily tasks such as cooking, cleaning, person hygiene and medical needs, transportation, and meetings with agencies.• Assessed client needs, monitor progress and goals, reviewed, and made placement recommendations and coordinated client transportation for services and treatments.• Provided client advocacy as well as consultation, networking, family support and crisis intervention.• Developed and Monitored community interaction and relations via events and interactions.• Designed, developed, and implemented training program for new employees and clients.• Developed, monitored, and delivered presentations on client’s progress and goals.• Collaborated with outside medical and educational support professionals to assess and achieve client goals.• Designed and implemented solutions to aid client in meeting their goals.• Complete documentation and maintain records and documentation, progress monitoring, goal monitoring and medical needs, maintain and follow FERPA, HIPPA and other privacy laws.

Cheney, Washington, United States

* Administrative and clerical duties, receptionist, greeting patients, answering phones and directing calls.Patients scheduling, registration, charge entry, dissemination of correct patient forms, monitor release of information processing (HIPPA), and payment posting. * Batch balancing, cash reconciliation/balancing.* Operating several types of basic office equipment.* Customer service, monitoring and ordering office supplies, good judgment, a pleasant and professional manner and articulate phone voice.* Direct patients and doctors to Internal and external contacts for patients, families, co-workers, physicians and the general public.

Gonzales, Louisiana, United States

• Administrative duties, compliance of federal, state, and local firearms rules and regulations; ensure adherence to Cabela's related policies and firearm procedures.• Process payments, handle multiple phone lines, schedule appointments, order office supplies, filing, data entry, error resolution, and customer service through phone, email, and in person.• Review and verify accuracy of legal documents relating to firearms sales and purchases.• Research and respond to request for public disclosure of firearms sales in compliance with government, state, and company disclosure laws.• Multi-task, prioritize, and complete work assignments in a fast paced, deadline-oriented environment.• Independent decision making to interpret ATF laws and company policy.• Maintain confidentiality of information learned through the job performance.• Ensures all notifications are complete with timelines set by ATF, State law, or policy.• Contacts ATF regarding release of informational paperwork to law enforcement agencies.• Disposition of all firearm sales, holds, layaways, and repairs.• Proofread background check paperwork (4473) for errors prior to filing and relay error information through the ATF Admin Scorecard.• Ensuring resolution of outstanding error on any related ATF form.• ATF trace requests, 4473 error reporting, biannual bound book, check and balance gun exception report, monthly audit reporting, PEB audit, and late arriving gun report.

Gonzales, Louisiana, United States

* Assist the store manager by executing store operations during scheduled shifts. * Deploy partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers.* Model and act in accordance with Starbucks guiding principles. * Customer service, complete daily deposit, places order for supplies, cash controller, merchandizing, inventory, scheduling, troubleshooting issues to a suitable resolution.

Austin, Texas Area

• Training, scheduling, supervising 200+ officers and all client accounts.• Developed curriculum for training program including policies, procedures, specialized training, post orders, HIPPA, and a monthly newsletter.• Stay up-to-date and compliance with any changes to laws and regulations that may impact the company and provide guidance and recommendations to management on how to maintain compliance.• Quality assurance practices and procedures.• Research and resolve customer issues and provide high-quality customer service.• Inventory and maintenance of company equipment and vehicles.• Completing daily, weekly, and monthly reports.• Excellent oral and written communication with subordinates, colleagues, clients, upper management, and business owners.• Office and remote work with little to no supervision making in the moment decisions when needed.

Savannah, Georgia Area

• Receive 911 incoming calls and dispatch units for Police/Fire/EMS emergent calls.• Operate multi-line phone system, multi- channel radio system, and multiple monitor computer system running multiple programs simultaneously.• High-quality customer service.• Research checks on background, warrants, criminal histories, missing person, missing articles, stolen guns, and vehicle reports.• Completed probation, parole, and sex offender registry inquiries through GCIC/NCIC * Monitored CEMA radio frequencies and dispatched appropriate emergency services.• Thorough understanding of HIPAA and other compliance requirements.• Taught, demonstrated, and trained all necessary tools and skills to perform well in this position.• Excellent written and verbal communication skills.• Strong attention to detail and ability to identify potential compliance issues.• Knowledge of relevant laws and regulations.• Follow all quality assurance practices and procedures.• Demonstrated ability to work independently and as part of a team.

Bachelor Of Science (B.S.), Criminal Justice/Juvenile Justice, Gpa Of 3.94 On A 4.0 Scale

Activities and Societies: Graduated Summa Cum Laude & a member of Alpha Phi Sigma. Remained on the Dean’s List throughout attendance.

Diploma, Photography, Gpa Of 3.2 On A 4.0 Scale