Anthony Gibson Email & Phone Number

Danvers, Massachusetts, United States

• Responsible for the review, planning and execution of assigned surveillance assignments from national and regional insurance companies and attorneys.
• Investigated possible insurance fraud cases including but not limited to workers compensation, personal injury, staged accidents, unnecessary medical treatments and automobile accidents. Gathering the needed video.
• Serviced Los Angeles, Orange, Riverside, and San Bernardino… Show more
• Serviced Los Angeles, Orange, Riverside, and San Bernardino California counties.
• Worked with multiple company assigned case managers to review, initiate and complete surveillance assignments to ensure timeliness and client satisfaction.
• Instrumental in working with Los Angeles County and Orange County, California District Attorney offices to review, coordinate and present evidence for testimony in a criminal trial setting.

Huntington Beach, California, United States

• Responsible for the overall supervision of the national surveillance investigative team and regional support staff. Ensuring that all assigned investigative assignments are researched, scheduled and conducted within.
• Supervised 150+ investigators in the 48 contiguous states.
• Coordinated with the support team to ensure the team assignments, schedules and workflows are adhered to for completion and delivering favorable results to the client.
• Scouted, hired and… Show more
• Scouted, hired and facilitated the training of new investigators with the assistance of the regional training staff.
• Implemented policies and procedures and surveillance regulations for each individual within the assigned state.

Orange County, California Area

• Responsible for the overall store operations and profitability of multiple locations to drive sales in a commissioned environment.
• Elevated and achieved sales goals consistently for all the locations assigned, ranking in the top 1/3 of the Area.
• Instrumental in the hiring, training and development of newly hired and existing assistant managers and retail sales consultants.
• Trained, motivated and educated the sales team on providing excellent customer service. Ranked #1 in… Show more
• Trained, motivated and educated the sales team on providing excellent customer service. Ranked #1 in the assigned areas, consistently ranking in the top 10 overall.
• Reorganized sales and operational procedures per corporate methods and procedures, resulting in increased performance.

• Responsible for the overall store planning, merchandising and execution of all tasks to drive sales.
• Increased sales performances by ensuring the floor was filled and properly rotated.
• Responsible for the training and development of assistant mangers and hourly associates.
• Assisted in the planning and organization of the store warehouse which resulted in increased productivity for associated restocking the sales floor.
• Coordinated with the Pharmacist to elevate the… Show more
• Coordinated with the Pharmacist to elevate the customer service in the pharmacy, which resulted in shorter prescription wait times.

• Instrumental in the overall acquisition, store set up, logistics and grand opening processes.
• Ensured all replenishment processes were completed in the proper sequence to maximize in stocks, and held the supervisory team accountable for their daily work load.
• Proficient in analyzing the Profit and Loss statement to lower and maintain controllable expenses with favorable results.
• Instilled high customer service values which resulted in the store ranking #1 in customer service in… Show more
• Instilled high customer service values which resulted in the store ranking #1 in customer service in the company 11 months in a row.
• Elevated associates shrink and damage awareness which resulted in reduced losses for a more profitable PNL.

• Responsible for Overall store and logistic operations.
• Created a “Selling Culture” to increase attachment selling on key technology items.
• Planned and reorganized the stockroom for maximum proficiency to better serve the customer.
• Increased customer service focus of associates which resulted in achieving multiple 100% rankings on customer service secret shops.
• Elevated associates Loss Prevention awareness which resulted in reduced losses for West Covina… Show more
• Elevated associates Loss Prevention awareness which resulted in reduced losses for West Covina store.

• Increased the sales volume of the electronics department from 11% to 30%.
• Proficient in analyzing the Profit and Loss statement to lower and maintain controllable expenses.
• Achieved #1 ranking out of 71 Good Guys stores in Monster Cable accessory sales.
• Instrumental in the planning, remerchandising and local advertising of the Good Guys West Covina, Ca store, which increased sales and profits.
• Assisted in the planning and execution of the exit strategy for closing Good… Show more
• Assisted in the planning and execution of the exit strategy for closing Good Guys locations. Show less

• Managed Hard lines and logistics operations.
• Responsible for the replenishment process within budgeted timelines.
• Adhered to proper departmental staffing guidelines, replenishment and merchandising to increase customer loyalty and sales performance.
• Ranked # 1 in the district monthly for logistics performance, KPI, productivity per man hour and controllable expenses..
• Nominated and appointed Safety Captain for store, to ensure store team members and customers are safe… Show more
• Nominated and appointed Safety Captain for store, to ensure store team members and customers are safe in day-to-day operations, utilizing “Best Practices”.

• Responsible for the overall sales floor operations, which include increasing sales in gross profit levers, while promoting a shrink awareness culture.
• Ranked in the top 25 stores out of 548 in the U.S. and Canada in overall sales performance, 14 months in a row.
• Responsible for mentoring, training and development of the entire sales team, including Supervisors.
• Awarded “Complete Solutions Trophy” and Orlando, Florida trip for outstanding sales performance.
• Instrumental in… Show more
• Instrumental in assisting the District Sales Development Manager in weekly district activities.