Tina Lee Email & Phone Number

台灣 臺北市 臺北市

• Successfully led negotiations with CHT and completed the acceptance of a project that had been delayed by one year within six months.
• Responsible for managing cooperation and resolving issues with seven vendors, as well as building strong relationships with them.
• Responsible for budgeting the IT department and achieved a 9% cost reduction.
• Conducted quarterly IT department meetings and trained 60 colleagues on internal bank processes.
• Prepared monthly board meeting reports on the main system project processes.
• Handling all tasks assigned by the CIO, including project progress reports and the resolution of company issues.

台灣 臺北市 臺北市

• Managed the account opening system project for Taichung Bank and three outsourcing projects for demand changes.
• Completed the unit test within four months, which had been delayed for half a year.
• Implemented scrum for project management and managed a team of six people, including five PG and one SA.
• Handled project scheduling and addressed issues as they arose.

台灣 臺北市

• Responsible for clients including CTBC Bank, Next Bank, Cathay United Bank, Taishin Bank and O-Bank.
• Signed contracts worth 90,000K in the first year.
• Expanded relationships with two extra departments in each bank.
• Successfully completed a project for Cathay United Bank that had been delayed for two years by negotiating with customers, dispatching engineers to solve system problems, and discussing issues with customers weekly.
• Reduced customer accounts receivable rate by over 80% through customer operations.
• Handled issues in new system projects for Next Bank, collaborated with work teams, communicated effectively with customers, and successfully completed the acceptance of all projects through the fourth phase (out of.

Taiwan

• Responsible for testing and writing test cases for the Virtual Teller Machine (VTM) project at CTBC Bank, and successfully introduced the first VTM in Taiwan.
• Successfully established relationships with customers, managed the Smart Teller Machine (STM) project for Mega Bank, participated in weekly meetings, tracked project schedules, and assisted in resolving issues.
• Led the team and customers to reach a consensus on requirements for the Hsinchu Digital Bank project at TCB Bank.
• Handle daily company administrative processes, review contract contents, maintain vendor relationships, and prepare tender documentation.

Taiwan, Taipei

• Built strong relationships with customers.
• Sold at least one insurance product and promoted over 10 credit cards per month.
• Managed over five bank duties, including ATM, remittance, and checking deposits, and always completed them on time.
• Achieved weekly goals and shared them with colleagues through reports.