Operational Trainer
Current• Facilitate classroom and virtual training according to industry best practices ensuring the best possible learning experience for a wide variety of learning styles• Conduct needs assessments as necessary to diagnose training gaps and recommend appropriate solutions• Create instructional training materials for new processes and just-in-time training based on adult learning needs and aligned with principles of good training• Collaborate with Training team members and subject matter… Show more • Facilitate classroom and virtual training according to industry best practices ensuring the best possible learning experience for a wide variety of learning styles• Conduct needs assessments as necessary to diagnose training gaps and recommend appropriate solutions• Create instructional training materials for new processes and just-in-time training based on adult learning needs and aligned with principles of good training• Collaborate with Training team members and subject matter experts to update training materials as operational, technical, and procedural changes occur to ensure that curriculum is always accurate and up-to-date• Continuously look for ways to improve existing training curriculum by analyzing teaching methods and identifying better methods to promote effective learning and transference of skills to the job• Manage a diverse and inclusive classroom environment (in person and virtually), upholding the highest standards of professionalism to ensure a positive learning experience for all• Consistently exercises sound judgment by proactively communicating employee behavioral and learning challenges during training to management, always maintaining a safe and comfortable learning environment• Provide constructive coaching throughout training and nesting to help learners refine and enhance their technical and professional skills toward established standards• Advocate on behalf of users/learners to leadership when needed to improve the training experience• Establish strong working relationships with other trainers, management, and leadership Show less