Tina Ong Email & Phone Number

- Assess and correct customers' billing issues by accurately performing account reconciliations, adjustments to subscriptions, calculating and issuing credit memos and addressing general customer inquiries- Ensure documentation for transactional changes are accurate and complete- Actively collaborate with Project, Sales and Finance teams to understand and.

- Work with end users to identify, create and deliver reports according to requirements- Review submitted data to detect accuracy problems and abnormalities - Assist departments with correcting data in the ERP system and consult on data improvements- Assess requirements and provide feedback for customized reporting- Support implementation of data.

- Compare and identify discrepancies between previous and current annual applications and document changes in the ERP system and Microsoft Excel- Analyze over 500 subscribers' renewal applications and accurate input data - Provide support to individuals on the internal ERP system and coordinate with users and the IT department to improve the ERP system

Toronto, Canada Area

- Handle and complete all transactions resulting from Call Centre’s daily activities, including updating accounts, verifying information, and data entry- Ensure timely and accurate completion of all cash activities, processing and accounts maintenance- Liaise with other banking and financial institutions in order to resolve complex client issues- Prepare.

- Track and reconcile credit card transactions with Quickbooks- Create expense reports for employees and partners’ reimbursements- Assist the Staff Accountant with other related duties as required to ensure an efficient and effective Finance department

- Analyze over 500 subscribers' renewal applications and accurately input data - Compare and identify discrepencies for Renewal Certificates and Renewal Invoices for each policy by utilizing an ERP system, ImageRight, spreadsheets and hard copies - Create and maintain Excel spreadsheets with the current policy information for each client- Identify and.

- Collect raw data for market analysis and increased quota by 10% in market research- Provide advice and additional information from the raw survey result to management- Collect accurate feedback by meeting with guests and conducting interviews throughout the park- Greet guests at the entrance and assist customers with their needs - Consistently.

Computer Programmer

- Web development and interface design using HTML5/CSS3/Javascript/PHP and more - Java, C#, XML and .NET - Database design and.

Honours Bachelor Of Commerce Degree (Co-Op), International Accounting And Finance

Activities and Societies: Intramural Volleyball, Rock Climbing Club, Skiing