Karen Theodorou Email & Phone Number

Toronto, On, Ca

Key Responsibilities: • Deploy OntarioMD products to stakeholders (e.g. hospitals); ensuring timelines and targets are achieved. • Provide stakeholders with pertinent information regarding IT deployment, roles and responsibilities, and technical requirements. • Keep detailed records of customer interactions, inquiries, complaints, comments, as well as all deployment milestones; referring unresolved issues to appropriate departments for further investigation. • Facilitate testing with 3rd party… Show more Key Responsibilities: • Deploy OntarioMD products to stakeholders (e.g. hospitals); ensuring timelines and targets are achieved. • Provide stakeholders with pertinent information regarding IT deployment, roles and responsibilities, and technical requirements. • Keep detailed records of customer interactions, inquiries, complaints, comments, as well as all deployment milestones; referring unresolved issues to appropriate departments for further investigation. • Facilitate testing with 3rd party vendors for integration with OntarioMD products. • Conduct conformance and functional testing with new stakeholders. • Review/update existing project documentation related to integration and testing. • Create/deliver communication materials/presentations to clients/stakeholders as required. • Support the Site Managers in the coordination of sending facility mapping specification reviews and test files. • Advise vendors, sending facilities and internal stakeholders on changes required to the planned message exchanges and interface changes to enable proper transformations. • Display a customer focused approach and passion to support customers with a focus on ongoing improvement. • Ability to manage conflict and diffuse situations to provide optimal resolution. • Provide feedback into the design/development process to assist with ongoing service improvements. Show less

• Deploy, track and monitor OntarioMD product deployments to sending facilities and receiving facilities, ensuring timelines and targets are achieved. • Provide stakeholders with pertinent information regarding IT deployment for , roles and responsibilities, and technical requirements. • Conduct conformance and functional testing with new stakeholders. • Advise vendors, sending facilities and internal stakeholders on changes required to the planned message exchanges and… Show more • Deploy, track and monitor OntarioMD product deployments to sending facilities and receiving facilities, ensuring timelines and targets are achieved. • Provide stakeholders with pertinent information regarding IT deployment for , roles and responsibilities, and technical requirements. • Conduct conformance and functional testing with new stakeholders. • Advise vendors, sending facilities and internal stakeholders on changes required to the planned message exchanges and interface changes to enable proper transformations. • Keep detailed records of customer interactions, inquiries, complaints, comments, as well as all deployment milestones; referring unresolved issues to appropriate departments for further investigation. • Complete technical setup of HRM. Troubleshoot any issues during deployment.• Create/deliver communication materials/presentations to clients/stakeholders as required. • Display a customer focused approach and passion to support customers with a focus on ongoing improvement. Show less

Canada

Support all implementation related activies, which include:- Project kick off meetings.- Workflow and technical assessments to confirm implementation requirements and gaps.- Configure the Nightingale EMR solution to meet the identified requirements.- Data conversion and migration processes.- Go-live and post-go live support.- Contribute to a library of core, recorded eLearning training content.- Participate in operational and administrative processes to measure and… Show more Support all implementation related activies, which include:- Project kick off meetings.- Workflow and technical assessments to confirm implementation requirements and gaps.- Configure the Nightingale EMR solution to meet the identified requirements.- Data conversion and migration processes.- Go-live and post-go live support.- Contribute to a library of core, recorded eLearning training content.- Participate in operational and administrative processes to measure and monitor productivity.- Serve as a subject matter expert regarding questions related to implementation.- Designs, develop, test electronic forms with the Nightingale EMR and third party software. Show less

Toronto, Canada Area

- Assisted in event planning for the Future Focus Foundation and all company events.- Data entry using FR-50 software and process tax receipts.- Prepare memos, reports, letters, and other documents, using word processing, spreadsheet, database, and presentation software.- Responsible for wireless protocol, including ordering of devices, data and calling features, and administration of cost and anything related to wireless activities.- Responsible for Purchase order for all… Show more - Assisted in event planning for the Future Focus Foundation and all company events.- Data entry using FR-50 software and process tax receipts.- Prepare memos, reports, letters, and other documents, using word processing, spreadsheet, database, and presentation software.- Responsible for wireless protocol, including ordering of devices, data and calling features, and administration of cost and anything related to wireless activities.- Responsible for Purchase order for all non-hardware requests. - Assisted in testing software for internal projects.- Responsible for all contractual workers hiring process. Show less

Toronto, Canada Area

- Transcribed minutes and prepared agendas.- Prepared project reports for the website and journal.- Planned and coordinated luncheons and developed presentations for on and off-site meetings.- Scheduled meetings and appointments.- Prepared memos, reports, letters, and other documents, using word processor, spreadsheet, database, and presentation software.- Assisted web developer by using Dreamweaver, Adobe Photoshop and HTML.