Tin Drum specialises in consumer technology PR.

Covering IT topics with relevance to the UK Spiceworks audience, including GDPR compliance, Brexit, and IT news. Spiceworks is a busy online community of more than 6 million IT professionals.

While at Adfulfill David was responsible for creating a multi-brand, multi-channel e-commerce system. Brightpearl was used as a backend to integrate multiple online sales channels including branded webstores created using Big Commerce and Volusion, plus Amazon stores and eBay stores. The system was also linked to online payment systems including Stripe, Amazon Pay, Paypal and Apple Pay. The system included customer support ticketing, invoicing, accounting and reporting. Plus a fully… Show more While at Adfulfill David was responsible for creating a multi-brand, multi-channel e-commerce system. Brightpearl was used as a backend to integrate multiple online sales channels including branded webstores created using Big Commerce and Volusion, plus Amazon stores and eBay stores. The system was also linked to online payment systems including Stripe, Amazon Pay, Paypal and Apple Pay. The system included customer support ticketing, invoicing, accounting and reporting. Plus a fully automated sales system which connected to a third party warehousing and fulfilment centre in addition to using Amazon's FBA system. It also featured live price management, live integrated stock control across all brands and channels, along with fully automated shipment tracking. Additional duties included traffic, sales and marketing analysis. Show less

I ran the tech support for MacWarehouse, a major computer hardware and software mail order company. There were over 10,000 products to support, which gave me excellent trouble shooting and problem solving experience.