Tirth Shah Email and Phone Number

• Designed user interfaces (UI) and user experiences (UX) for web and mobile applications, enhancing user satisfaction and engagement.• Created wireframes, prototypes, and high-fidelity designs using Figma, improving the design process and client collaboration.• Implemented industry best practices in design principles, typography, and color theory, amplifying the visual impact of each project.• Conducted user research and usability testing to inform design decisions and improve product functionality.• Developed visual masterpieces for a diverse clientele, ranging from small businesses to medium-sized enterprises, tailoring designs to meet their unique needs.• Developed comprehensive brand style guides to ensure consistent visual identity across various platforms and marketing materials.• Delivered visually appealing and user-friendly websites, resulting in increased client traffic and conversion rates.

• Consistently connect, share, and partner with customers to identify and convert sales opportunities.• Thrived in a fast-paced work environment, actively listening to customer needs and earned a reputation for being approachable, passionate, and a solutions finder.• Demonstrated leadership by training and supporting new hires, ensuring their successful integration into the team.• Worked independently in the technology area and managed high-volume inbound traffic to provide them tailored solutions.• Maintained a calm demeanor to resolve conflicts and navigate frustrated customer situations with professionalism.• Improved protection plan attach rate from 17% to 30% through strategic selling techniques.• Boosted monthly sales of Tech support subscriptions from 30% to 50% through effective promotion and customer education.• Maintained company merchandising standards, including pricing, signage, planograms, and promotional displays.• Assisted in various store areas as needed, supporting asset protection procedures and securing physical inventory.• Followed procedures and adhered to company policies while providing sales support and regularly sought new skills and growth opportunities through discussions with management.

• Spearheaded the creative production of campaign assets, including web design, copywriting, and visual elements.• Expanded program strategy and assets to international markets, boosting enrollment inquiries by 30% outside Canada.• Designed and executed channel promotional plans in collaboration with email, social media, and paid media experts, leading to a 20% increase in campaign reach.• Supported SEO strategy, working cross-functionally with content owners to define content, contributing to a 15% rise in organic search traffic.• Analyzed digital advertising and website metrics, increasing leads by 22% and conversions by 18%.• Developed and implemented brand strategies that promoted growth and expansion, enhancing brand positioning and resulting in a 10% increase in brand recognition.