As a dedicated and versatile professional, I bring a unique blend of experience in customer service, retail management, and IT. Currently, I am a Sales Representative at Freedom Mobile, where I leverage my communication, problem-solving, and sales skills to deliver exceptional service and drive sales performance.Before joining Freedom Mobile, I worked at Shell for 9 months. There, I applied my customer service, communication, and problem-solving skills to deliver high-quality service to clients. I also assisted with inventory control, cash management, and store maintenance, ensuring compliance with safety and environmental standards.Additionally, I managed a successful optical store for over three years, achieving sales targets and maintaining visual merchandising standards. My experience includes developing and implementing strategies to optimize operations, increase customer satisfaction, and reduce costs.With a strong foundation in information technology, I hold a bachelor's degree in IT from GLS University and am currently pursuing a postgraduate degree in IT Business Analysis at Conestoga College. Here, I am honing my skills in analyzing business needs, designing solutions, and managing projects. I am actively seeking internships to apply and enhance my IT skills and knowledge, aiming to explore opportunities that combine my expertise in IT and retail.I am passionate about contributing to dynamic teams and driving success in both the IT and retail fields. I am open to opportunities in these domains and eager to learn from experienced professionals and mentors. Let's connect! #ITProfessional #RetailManagement #BusinessAnalysis #SoftwareDevelopmentOpportunities #CareerGrowth
