Tish Lewis Email & Phone Number

Directing operations and strategic initiatives to foster diversity, equity, and inclusion within the transportation sector, enhancing access to resources and procurement opportunities for small businesses.Key Contributions:- Direct the operations and strategic initiatives of the Mid-Atlantic Small Business Transportation Resource Center, focusing on fostering diversity, equity, and inclusion (DEI) within the transportation sector.- Lead efforts to provide equitable access to transportation-related resources, procurement opportunities, and strategic partnerships for small businesses committed to advancing DEI principles.- Develop and implement programs and services to support underrepresented entrepreneurs in the transportation industry, ensuring their inclusion and success in the marketplace.- Forge strategic partnerships to enhance support and opportunities for underrepresented entrepreneurs in transportation, fostering a more inclusive marketplace.- Manage budgetary resources effectively to maximize impact and ensure sustainable program growth and development.

Philadelphia, Pennsylvania, United States

Leading strategies to promote growth and diversity within The Enterprise Center, providing comprehensive business services and supporting client retention through strategic planning and business-to-business matchmaking.Key Contributions: - Led the design, organization, and execution of growth strategies for The Enterprise Center's PAMBDA Business Center, focusing on expanding the client base and ensuring member retention.- Provided business services including marketing, strategic planning, business-to-business matchmaking, and procurement support.- Developed and implemented initiatives to enhance client engagement and satisfaction, fostering long-term relationships and driving business growth.- Collaborated with internal teams and external stakeholders to align business objectives with community needs and regulatory requirements.- Represented the organization at industry events and forums to promote the PAMBDA Business Center's services and initiatives.

Philadelphia, Pennsylvania, United States

Conducting needs analysis and developing initiatives in access to capital, procurement, and partnerships, with a focus on promoting diversity and equity in business development.Key Contributions: - Conducted in-depth customer needs analysis to tailor business development services in areas such as access to capital, procurement, and strategic partnerships.- Spearheaded market development initiatives by identifying and engaging prospective clients, resulting in increased program enrollment and engagement.- Developed and executed marketing and outreach strategies to enhance program visibility and attract a diverse client base.- Facilitated workshops and training sessions on business development topics to empower entrepreneurs and enhance their business acumen.Coordinate all efforts of the PA MBDA Business Center team related specifically to client engagement, service, and data management.

Explained benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.Conducted phone and field investigations to determine liability and damagesEvaluated and determined claim values upon receipt and assessment of property, bodily injury and liability data.

Served as the point of contact with customers directing and making decisions regarding the repair process from beginning to endManaged my own inventory while working independently, worked closely with contractors and others to negotiate repair pricing and assess liabilityCompleted property inspections, wrote estimates, determined total loss evaluations, and set clear expectations and timelinesDocumented information related to the claim and made decisions consistent with claims standards and local laws

Conducted visual inspections of breakages and other applicable damage.Obtained additional evidence from claimants, witnesses, and relevant professionals.Receiving and considering statements from neutral parties, where feasible.

Provided customer service with the objective of profiling customers and extending contact to sell new or additional products and/or services. Handled situations which require deviation from standard scripts and screens. Completed necessary system navigation and call tracking. Responsible for developing and maintaining knowledge of a variety of financial products and services.

Supported the Women's Business Development Center entrepreneurial and finance programs.Prepared monthly, quarterly and annual reports. Provided back up support for the Customer Service Administrator.