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Titilayo Odulate Mmba Email & Phone Number
Operations Service Manager
at
Interswitch Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Service Manager
Location
Nigeria, Nigeria, Nigeria
Company size
Who is Titilayo Odulate Mmba? Overview
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Quick answer
Titilayo Odulate Mmba is listed as Operations Service Manager at Interswitch Group, a company with 1815 employees, based in Nigeria, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Titilayo Odulate Mmba.
Titilayo Odulate Mmba previously worked as Head, Service Reconciliation at Interswitch Group and Head, Digital Self Service & Automation at Interswitch Group. Titilayo Odulate Mmba holds Minimba, Business Administration, Management And Operations from Tekedia Institute.
Company email context
Email format at Interswitch Group
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Interswitch Group
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Profile bio
About Titilayo Odulate Mmba
Experienced business support analyst within the fintech space - digital payments and services Industry. Skilled in business analysis, data gathering and analysis, process mapping for automation, project management, customer management, and team management.
Listed skills include Customer Retention, Customer Experience, Leadership, Emotional Intelligence, and 10 others.
Current workplace
Titilayo Odulate Mmba's current company
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Interswitch Group
10 roles · 14 years
Titilayo Odulate Mmba work experience
A career timeline built from the work history available for this profile.
Head, Service Reconciliation
CurrentCoordinate company-wide transaction and settlement reconciliation processesManage exception records for analysis and reportingDefine reconciliation method for new products upon product stakeholder engagementImplement automated reconciliation tool for straight through processes
Oct 2022 - Present
Head, Digital Self Service & Automation
Apr 2021 - Sep 2022
Robotics Process Automation Rpa Support Analyst
Define Process maps for existing processes for possible automation using As-Is To-Be processes mappingAssess the level of automation using the RPA Process Scoring MatrixIdentify the bot role and drop-off points to process ownerIdentify exceptions to be managed within and outside automation capabilityObserve Hypercare period to monitor automated.
Apr 2020 - Mar 2021
Apr 2019 - Mar 2020
Third Party Processing Operations Executive
Acquiring, Issuing, Dispute ProcessingVisa Mastercard Transaction Processing
Apr 2016 - Mar 2019
Acquirer Processing Executive
Integrating merchants details for seamless transactionsInternational(MC&VISA) transaction processingMerchant transaction reporting
Sep 2015 - Mar 2016
Customer Support Executive
Unified Payments Services Limited
- Customer issue resolution within defined SLA across different products, communication of feedback to customers and engagement on satisfaction on service delivery via phone/email.
- Administer requests to back end for completion
- Monitor and carry out trend analysis of transactions across different electronic channels, internet, POS and ATMs to ensure high success rate of transactions. Generate daily/weekly/monthly reports (using SQL) for.
- This helped in achieving a higher customers retention and onboarding of new customers
Mar 2014 - Jul 2015
National Youth Corper
High School
Education
2012 - 2013
~1 yr
Responsibility Officer
Revgen Integrated Concepts
Real estate management
Mar 2012 - May 2012
Team & coworkers
Colleagues at Interswitch Group
Other employees you can reach at interswitchgroup.com. View company contacts for 1815 employees →
BA
Bolaji Ake
Colleague at Interswitch Group
Nigeria, Nigeria
View →
BA
Babatunde Anifowoshe
Colleague at Interswitch Group
Nigeria, Nigeria
View →
OO
Oyindamola O. Abodunrin
Colleague at Interswitch Group
Lagos State, Nigeria, Nigeria
View →
TA
Tomisin Akin-Faosole
Colleague at Interswitch Group
Nigeria, Nigeria
View →
OM
Olalekan Makinde
Colleague at Interswitch Group
Lagos, Lagos State, Nigeria, Nigeria
View →
MA
Muhammed Asiyanbola (Gmnse)
Colleague at Interswitch Group
Lagos State, Nigeria, Nigeria
View →
TA
Tyoyila Aga
Colleague at Interswitch Group
Nigeria, Nigeria
View →
AU
Ayomide Ugbodaga
Colleague at Interswitch Group
Canada, Canada
View →
DE
Daniel Emuze
Colleague at Interswitch Group
Dubai, United Arab Emirates, United Arab Emirates
View →
RA
Rotimi Adeeko
Colleague at Interswitch Group
Nigeria, Nigeria
View →
Bolaji Ake
Colleague at Interswitch Group
Nigeria, Nigeria
View →
BA
Babatunde Anifowoshe
Colleague at Interswitch Group
Nigeria, Nigeria
View →
OO
Oyindamola O. Abodunrin
Colleague at Interswitch Group
Lagos State, Nigeria, Nigeria
View →
TA
Tomisin Akin-Faosole
Colleague at Interswitch Group
Nigeria, Nigeria
View →
OM
Olalekan Makinde
Colleague at Interswitch Group
Lagos, Lagos State, Nigeria, Nigeria
View →
MA
Muhammed Asiyanbola (Gmnse)
Colleague at Interswitch Group
Lagos State, Nigeria, Nigeria
View →
TA
Tyoyila Aga
Colleague at Interswitch Group
Nigeria, Nigeria
View →
AU
Ayomide Ugbodaga
Colleague at Interswitch Group
Canada, Canada
View →
DE
Daniel Emuze
Colleague at Interswitch Group
Dubai, United Arab Emirates, United Arab Emirates
View →
RA
Rotimi Adeeko
Colleague at Interswitch Group
Nigeria, Nigeria
View →
2 education records
Titilayo Odulate Mmba education
Minimba, Business Administration, Management And Operations
Bachelor Of Science (B.Sc.), Estate Management
FAQ
Frequently asked questions about Titilayo Odulate Mmba
Quick answers generated from the profile data available on this page.
What company does Titilayo Odulate Mmba work for?
Titilayo Odulate Mmba works for Interswitch Group.
What is Titilayo Odulate Mmba's role at Interswitch Group?
Titilayo Odulate Mmba is listed as Operations Service Manager at Interswitch Group.
Where is Titilayo Odulate Mmba based?
Titilayo Odulate Mmba is based in Nigeria, Nigeria, Nigeria while working with Interswitch Group.
What companies has Titilayo Odulate Mmba worked for?
Titilayo Odulate Mmba has worked for Interswitch Group, Unified Payments Services Limited, High School, and Revgen Integrated Concepts.
Who are Titilayo Odulate Mmba's colleagues at Interswitch Group?
Titilayo Odulate Mmba's colleagues at Interswitch Group include Bolaji Ake, Babatunde Anifowoshe, Oyindamola O. Abodunrin, Tomisin Akin-Faosole, and Olalekan Makinde.
How can I contact Titilayo Odulate Mmba?
You can use AeroLeads to view verified contact signals for Titilayo Odulate Mmba at Interswitch Group, including work email, phone, and LinkedIn data when available.
What schools did Titilayo Odulate Mmba attend?
Titilayo Odulate Mmba holds Minimba, Business Administration, Management And Operations from Tekedia Institute.
What skills is Titilayo Odulate Mmba known for?
Titilayo Odulate Mmba is listed with skills including Customer Retention, Customer Experience, Leadership, Emotional Intelligence, Customer Communication, Telecommunications, Vendor Management, and Team Management.
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