• Supports the company’s revenue growth goals by working as a team with business development representatives.• Manages costs to ensure optimal profit for location.• Actively involved in the selection, training and discipline of personnel to maintain a team atmosphere that achieves company goals.• Oversees the delivery, pick-up and processing of equipment using effective scheduling while maintaining customer satisfaction and safe operation.• Actively involved in customer service, delivery and pick-up of equipment as needed for location.• Maintains adequate rental and supply inventories.• Responsible for location reporting, including: all billing tickets, vehicle reports, payroll and overtime, expense reporting.• Face-to-face communication with customers to assist with sales or collections efforts.• On-call responsibilities depending on branch staffing.

• Created department to supply inventory, in bulk, to stores to replace and improve store stocking processes• Oversee and participate in store replenishment program employees • Ensure ample supply of shipping materials are available for ITRs to stores• Coordinate intricacies for international store shipments via air and sea• Expanded department and company operations by approximately forty stores in four years• Prioritize and comply with specific large order deadlines