Tj Morrison Email & Phone Number

Tampa, Fl, Us

Edina, Minnesota, Us

New York, Ny, Us

» Identify and document the needs of our clients in the form of process flows, user stories, and related action items over the course of an engagement» Supports the client Product Owner and Solution architects with executing activities to address any system backlogs and requirements» Work collaboratively with Solution Architects and Technical Architects across the globe to design, develop, and deploy large-scale Salesforce solutions

Richmond, Va, Us

» Member of the Talent Stacker Professional Development Program» Team of Individuals Learning/Understanding/Exploring best practices around Salesforce and the broader Salesforce ecosystem» Participating in Live Workshops surrounding key Salesforce Professional Topics in order to become a high quality Salesforce Professional and Employee» Salesforce Study Programs for Certification and Certification Prep» Professional Development Topics such as Business Requirement Gathering, Solutioning and best practice for implementations

Northbrook, Il, Us

Systems Administrator for proprietary and business-critical application managing internal claims handling process. Responsible for designing, building, testing, documenting, and deploying high-quality digital solutions.» Increase adoption of tool from 10% to 95% through delivery of product demonstrations, virtual training sessions, and world-class post-go-live support and coaching on application features and processes» Optimize software through business analysis, strategy definition, system design, platform configuration, prototype design, solution implementation, and creation of support procedures under tight deadlines» Develop project management process to facilitate personal workflow by developing and automating forms, creating formulas to auto-populate issues into project lists, and forecasting timelines to ensure timely delivery» Enhance leadership capabilities by providing consultative guidance on reporting features and management solutions resulting in increased team efficiency and client satisfaction and decreased time-to-close » Oversee routine administrative functions including configuring fields, workflows, reports, user roles, security settings and dashboards and building custom objects, scripts, approval processes, and page layouts resulting in strong user satisfaction, intuitive user experience, and exceptional performance and efficiency business ROI» Gather requirements leveraging active listening and brainstorming to discover true client needs, understand business processes, identify pain points and gaps in best practices resulting in configuration and automation of appropriate solutions and fulfillment of client expectations through platform use cases and functionality» Drive innovation through bi-weekly feedback group with end-users, commitment to stringent system and user-testing, and regular system audits resulting in timely resolution of issues and high-quality system functioning

Northbrook, Il, Us

Property Claims Specialist traveling across the United States to conduct intensive property inspections. Responsible for driving innovation through process redesign, automation, and utilization of mobile technology.» Automated inefficient manual inspection process leveraging mobile technology to streamline workflows resulting in 600% increase in time savings, increased accuracy, and implementation across the organization» Led conference presentation and lab-based trainings for groups of 2-150 people creating real-world scenarios and use cases and designing training materials based on adult learning principles resulting in positive feedback