John Hyde Email & Phone Number

Manchester, England, Gb

Manchester Area, United Kingdom

Manchester Area, United Kingdom

Manchester

Manchester, United Kingdom

● Handled and settled complex injury claims, up to £125,000, and liaised with solicitors and external experts as required.● Worked independently amongst a team of less experienced handlers, acting as a referral point for any technical questions.● As part of a cost saving initiative I analysed and investigated cost data and successfully implemented a change which led to a significant cost saving for the company.

● Worked in a team with other advisers assessing incoming claims, investigated liability and negotiated personal injury and other compensation and paid all relevant costs. ● Acted as a referral point for other advisers.● Consistently met targets for productivity, fraud savings and litigation rates.● For 3 years I acted as the litigation co-ordinator on what was then one of the main strategy teams in the department and also as a co-ordinator for the entire branch, collating monthly litigation data and reporting back to senior management.● Wrote and delivered the litigation training for new staff.