T.J. Johnston Email & Phone Number

Schaumburg, Illinois, United States

Greater Chicago Area

Wood Dale Il

Marketing Manager (2011-2015) Execute national and local marketing campaigns, engage guests on- and off-site as well as on social media and manage marketing outreach efforts. Create and maintain training manuals, streamline processes to be scalable across all locations and encourage growth through the development of fellow associates. Support Event Sales and Membership departments to develop outreach plans to support programs. Increase brand awareness, cultivate the brand position and generate leads through serving the local community and attending events. Embody the Topgolf Spirit, guard the brand and elevate the guest experience.Membership Director (2010-2011)Identify potential members through evaluating spending habits, educating guests on membership benefits and coaching associates on sales techniques. Develop and sustain ongoing relationships with monthly membership base, engage with members during retention events and deliver excellent hospitality. Provide best-in-class experiences and service to monthly members to lead to increased guest satisfaction and encourage referrals.

Activated field marketing strategy and campaigns in multiple markets in the United States for a variety of liquor brands in the Campari America/Skyy Spirits Portfolio. Supervised events from conception to implementation that targeted an increase in sales and brand awareness. Evaluate state liquor laws to ensure responsible service parameters.

Developed and managed private social events, outside catering logistics, action planned to advance proficiency and profitability. Managed operational efficiency and established successful customer loyalty programs that exceeded membership goals. Redefined training systems to integrate cohesive programs for each department that focused on cross-training and discovery based learning.

President 2007 - 2008 Developmental Coordinator 2006-2007 Account Executive 2005-2006Responsibilities: Provide leadership to organization, hold executive board meetings, oversee organization's operations, prepare budgets, proposals, promotion and marketing plans as well as post event analysis.Accomplishments: All fund raising events exceeded prior performance and budget fund raising goals. Creation of entirely new event to raise funds for NIU Memorial Fund in support of students slain in on campus shooting.